Ebony Day

My job duties answering phones, outbound calls, handling customer complaints sending out emails de-escalating situations selling and upsell

• Member services, outbound dialing, Driver Gate, Damage claim, escalations ...
• I take ownership display empathy understand why a customer may be frustrated provide customer with real solutions take ownership commit to following up with customer professional courteous and exhibits leader ship.
• And my actions in General I try to go above and beyond four members/ customer's.
• Sales force

• Supports patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands.
• Assists patients by providing personal services, such as, bathing, dressing, and grooming.

• My position as an office assistant at KD drywall and stucco I answer phones send out invoice answering all emails filing and making appointments.
• My accomplishments I have always been on time to work and manage to always be on time to work And I always handle things in a professional manner.