Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ebony Kendrick

Yonkers,NY

Summary

Experienced professional seeking a challenging Customer Service position to utilize skills, training, and diverse background. Skilled in quality patient care, vital signs monitoring, daily living skills, injury prevention, food service, catering, cooking, nutrition, housekeeping, sanitary standards, clerical support, record keeping, problem solving, retail duties, sales, customer service, and merchandising. Hard-working and reliable with strong interpersonal skills. Quick learner and adaptable to new environments. Mentored troubled adolescents and worked with homeless, runaway, and delinquent youth as a Caring Youth Care Worker for Number years. Diligent in supervising youth activities and teaching life skills while promoting self-esteem and healing through individual and group counseling. Possess strong analytical skills and thrive in independent work settings.

Overview

18
18
years of professional experience

Work History

Youth Care Worker

Children Village
01.2019 - Current
  • Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
  • Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
  • Improved communication skills among youths by encouraging group discussions and collaborative projects.
  • Enhanced youth development by implementing structured activities and educational support.
  • Completed clear and concise documentation of youth behavior and actions.

Ride Operator

Playland
01.2014 - Current
  • Safety Instruction
  • Assist riders on and off the rides
  • Sanitation

Cook

Shoprite
01.2014 - Current
  • Check freshness of all ingredients before cooking
  • Weigh, and mix ingredients according to recipes
  • Clean work areas and equipment
  • Operate stoves, grills, fryers and ovens

Home Health Aide

Partners in Care
01.2012 - 12.2013
  • Responsible for providing in-home care to geriatric patients
  • Assisted patients with all daily living skills: feeding, dressing, hygiene, bathing and ambulation
  • Prepared and served nutritious meals, based on dietary needs
  • Other duties include taking vital signs, injury prevention, maintaining records, escorting patients to medical appointments, light housekeeping, and patient and family teaching/support

Clerk

Dept. of Social Services
01.2010 - 12.2012
  • Responsible for clerical support, answering multiple phone lines, taking accurate messages, assisting customers, resolving problems, filing, faxing, copying, record keeping, and effective public relations

Customer Service

Westchester Apparel
01.2009 - 12.2010
  • Duties at this high-volume retail store included opening/closing, sales, assisting customers, merchandising, working the Fitting Room, resolving problems, loss prevention, and extensive customer service

Customer Service / Food Service

Adecco / Kelly Services
01.2007 - 12.2009
  • Responsible for clerical support, filing, answering multiple phone lines, taking accurate messages, assisting customers, sales, catering, setting tables, food preparation, cleaning the dining area, and serving meals

Education

Empire Beauty School
New York, NY

High School -

Ossining High School
Ossining, NY

Home Health Aide Certificate -

Partners in Care
New York, NY
01.2009

Skills

  • Customer Service
  • Equipment Operation
  • Safety Monitoring
  • Emergency evacuation procedures

References

Available Upon Request

Timeline

Youth Care Worker

Children Village
01.2019 - Current

Ride Operator

Playland
01.2014 - Current

Cook

Shoprite
01.2014 - Current

Home Health Aide

Partners in Care
01.2012 - 12.2013

Clerk

Dept. of Social Services
01.2010 - 12.2012

Customer Service

Westchester Apparel
01.2009 - 12.2010

Customer Service / Food Service

Adecco / Kelly Services
01.2007 - 12.2009

Empire Beauty School

High School -

Ossining High School

Home Health Aide Certificate -

Partners in Care
Ebony Kendrick