
Dedicated offering more than 6 years in the hospitality industry, as well as in-depth knowledge of Customer Service in health care facilities.
Managed a 200-room full-service boutique hotel.
Assessing housekeeping standards in bedrooms, bathrooms and public areas as well as service and cuisine.Manage the daily activities of the Housekeeping department to include appropriate
cleaning of all offices, concourses, seating areas, washrooms, restaurants, concession
stands, suites, and all public spaces.
Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to nursing supervisor.Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and jcaho standards. Serving Luch and dinner for Patients and assisting CNA with any thing needed.
Hospitality background
Strong medical ethic
Strong organizational skills
Courteous demeanor
Managed a 300-room 5 start. Maintained a 5 Diamond rating for the hotel during all 5 years as Hotel Inspector for housekeeping.
Initiated and cultivated strategic business partnership with Marriott Hotel to provide guests with excellent customer service , resulting in a 96% increase in occupancy rates.