EBONY MCCLUNEY
Earl
Summary
Detail-oriented pharmacy professional with experience supporting pharmacists in fast-paced environments. Demonstrated strong customer service and communication skills while addressing inquiries. Capable of accurately entering patient information into pharmacy software and managing inventory levels. Knowledgeable in Medicare and Medicaid processes and insurance verification.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walmart
Gastonia
01.2010 - Current
- Demonstrated excellent customer service and communication skills while assisting customers with their inquiries.
- Triaged incoming phone calls, assisting callers or escalating therapeutic inquiries to pharmacists.
- Processed insurance claims and payments for medications.
- Processed claims for third-party prescription services.
- Accurately entered patient information into pharmacy software systems.
- Input patient and prescription information to produce product labels and assist in prescription filling process.
- Stocked and replenished shelves to remove out-of-date items from inventory.
Certified Pharmacy Technician
Kaiser Permanente
Atlanta
02.2018 - 05.2024
- Handling incoming calls to place prescription orders for local pick up and mail order delivery.
- Accurately entered patient information into pharmacy software systems.
- Managed incoming calls from physicians' offices related to prescription refills and new orders.
Pharmacy Technician
UHG
Charlotte
02.2023 - 06.2023
- Sorted medications for delivery and distribution.
- Supplied and monitored robotic machines to properly label and dispense medicine into containers.
- Maintained a clean and organized work area to promote safety and efficiency.
Pharmacy Technician II (part-time)
Atrium Health
Shelby
03.2013 - 11.2014
- Accurately entered patient information into pharmacy software systems.
- Managed incoming calls from physicians' offices related to prescription refills and new orders.
- Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup.
- Monitored inventory levels and maintained shelves, stocking with adequate supplies.
- Selected drug and quantity, delivering items to pharmacist for review and dispensing.
- Monitored inventory levels and maintained shelves, stocking with adequate supplies.
- Sorted medications for delivery and distribution to nursing stations.
- Restocking e-carts, operating rooms, and Omnicell units.
- Adequately assisting physicians and nurses in a timely manner when needed throughout the shift.
- Compiled reports regarding inventory levels, out-of-stock items, expired medications.
Education
ASSOCIATE IN SCIENCE (A.S.) - BIOTECHNOLOGY
CLEVELAND COMMUNITY COLLEGE
Shelby, NCSkills
- Medicare and Medicaid process
- Medical Machine Maintenance
- Safe Chemical Handling
- HIPAA
- Insurance Verification
- Time Management
- Customer Service
- Insurance processing
Certification
- PTCB
- NC
- SC
- VA
- Basic Life Support Certified
- Immunizing Technician
References
References available upon request.
Timeline
Pharmacy Technician
UHG
02.2023 - 06.2023
Certified Pharmacy Technician
Kaiser Permanente
02.2018 - 05.2024
Pharmacy Technician II (part-time)
Atrium Health
03.2013 - 11.2014
Certified Pharmacy Technician
Walmart
01.2010 - Current
ASSOCIATE IN SCIENCE (A.S.) - BIOTECHNOLOGY
CLEVELAND COMMUNITY COLLEGE