Overview
Work History
Education
Skills
Timeline
Server

Ebony Rodrigues

Server
Newark,NJ

Overview

5
5
years of professional experience
8
8
years of post-secondary education

Work History

Server

Darden Restaurants-Bahama Breeze
Wayne, NJ
08.2019 - Current
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Server

Applebee's Neighborhood Grill & Bar
Union City, NJ
09.2018 - 03.2020
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Worked with POS system to place orders, manage bills and handle complimentary items.

Sales Representative

Cutco Cutlery
Union City, NJ
09.2018 - 11.2018
  • Created professional sales presentations to effectively demonstrate product features and competitive advantages.
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

Education

Bachelor of Arts - Early Childhood Education

Kean University
Union City, NJ
09.2018 - Current

High School Diploma -

Arts High School
Newark, NJ
09.2014 - 06.2018

Skills

Food running

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Timeline

Server

Darden Restaurants-Bahama Breeze
08.2019 - Current

Server

Applebee's Neighborhood Grill & Bar
09.2018 - 03.2020

Sales Representative

Cutco Cutlery
09.2018 - 11.2018

Bachelor of Arts - Early Childhood Education

Kean University
09.2018 - Current

High School Diploma -

Arts High School
09.2014 - 06.2018

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