Ebony White
Lakeland,FL
Summary
Dynamic Hair care specialist with proven expertise in salon management. Skilled in customer consultation and relationship management, I excel at enhancing client satisfaction and driving referrals. Adept at training and developing staff, I foster a collaborative environment that boosts team performance and service quality.
Overview
21
21
years of professional experience
Work History
Hair Stylist
Relax It's Natural Hair Salon
Lakeland, FL
04.2012 - Current
- Managed daily salon operations, streamlining appointment scheduling, enhancing customer service, and overseeing staff.
- Cultivated strong relationships that generated business growth through referrals and networking opportunities.
- Evaluated customer feedback to identify and implement improvements in services and products offered by salon.
- Maintained salon area and tools in clean, neat, sanitized, and professional manner.
Health Unit Coordinator
Lakeland Regional Medical Center
Lakeland, FL
02.2005 - 01.2012
- Documented and managed patient medical records to ensure accurate and up-to-date patient data.
- Transcribed and communicated physician orders.
- Facilitated communication within the unit by effectively managing phone calls, paging, and mail. by answering multi-line telephone, operating paging system, and managing unit mail.
- Scheduled appointments to meet the patient and staff needs.
- Managed inventory of office and patient supplies through effective communication with internal and external vendors.
Food Service
Lakeland Regional Medical Center
Lakeland, Florida
02.2005 - 08.2006
- Prepared and served food for hospital patients and employees, maintaining high quality standards to support patient health and satisfaction.
- Followed safe food preparation procedures to maintain health regulations.
- Assisted management with inventory control and stock ordering, ensuring optimal supply levels for seamless food service operations.
- Managed currency and credit transactions efficiently, contributing to accurate financial operations.
- Communicated effectively with coworkers and management to foster a collaborative environment.
Sales Associate
Bed Bath & Beyond
02.2006 - 07.2006
- Arranged merchandise on shelves and manikins to enhance visual appeal and attract customer interest.
- Processed merchandise exchanges and refunds in compliance with company policies to maintain customer satisfaction.
- Monitored store cleanliness to ensure compliance with company policies and support an optimal customer experience.
- Managed cash, check, and debit/credit voucher payments efficiently.
Education
Cosmetology license -
Traviss Technical College
Lakeland, Florida01.2017
High School Diploma -
Lakeland Senior High School
Lakeland, Florida01.2004
Skills
- Salon management
- Customer consultation
- Styling techniques
- Relationship management
- Team collaboration
- Staff management
- Training and development
- Networking skills
Timeline
Hair Stylist
Relax It's Natural Hair Salon
04.2012 - Current
Sales Associate
Bed Bath & Beyond
02.2006 - 07.2006
Health Unit Coordinator
Lakeland Regional Medical Center
02.2005 - 01.2012
Food Service
Lakeland Regional Medical Center
02.2005 - 08.2006
Cosmetology license -
Traviss Technical College
High School Diploma -
Lakeland Senior High School