Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Micah Ndango

Micah Ndango

Charlotte,North Carolina

Summary

Dynamic and detail-oriented Hair Designer at Marie Ash Natural Hair Salon, recognized for exceptional customer service and attention to detail. Proven ability to enhance client satisfaction through diverse hair techniques and customer care. A highly motivated self-starter, adept at fostering team collaboration and maintaining operational efficiency.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Hair Designer

Marie Ash Natural Hair Salon
05.2024 - Current
  • Maintained the cleanliness and organization of workstations to ensure a safe environment.
  • Provided exceptional customer service by actively listening to client needs and preferences.
  • Played a key role in developing promotional packages and special offers to attract new clients while retaining existing ones.
  • Executed diverse hair techniques, enhancing customer satisfaction and service quality.

Deli Clerk

Target
07.2021 - 08.2024
  • Assisted customers with product selection, ensuring a positive shopping experience.
  • Prepared deli meats and cheeses, maintaining high standards of quality and freshness.
  • Operated slicers and other equipment safely, adhering to all safety protocols.
  • Stocked shelves and displays, optimizing product placement for visibility and accessibility.
  • Processed customer transactions accurately, handling cash and credit payments efficiently.

Barista

Starbucks
08.2016 - 08.2020
  • Prepared high-quality coffee beverages while ensuring consistency in taste and presentation.
  • Maintained the cleanliness and organization of workstations to enhance operational efficiency.
  • Trained new baristas on beverage preparation techniques and customer service skills.
  • Implemented inventory management practices to optimize stock levels and reduce waste.

Education

High School Diploma -

South Mecklenburg High School
Charlotte, NC

Associate of Applied Science - Cosmetology

Central Piedmont Community College
Charlotte, NC
05-2026

Skills

  • Team player
  • Active listener
  • Exceptional customer service
  • Adaptive and creative
  • Quick learner
  • Detail-orientated
  • Advanced communication skills
  • Highly motivated self-starter
  • Reliability and punctuality
  • Trend awareness

Certification

  • Licensed Natural Hair Care Stylist - May 2024 - current
  • Barbicide Certified - August 2024 - current

Timeline

Hair Designer

Marie Ash Natural Hair Salon
05.2024 - Current

Deli Clerk

Target
07.2021 - 08.2024

Barista

Starbucks
08.2016 - 08.2020

High School Diploma -

South Mecklenburg High School

Associate of Applied Science - Cosmetology

Central Piedmont Community College