Dedicated customer service representative skilled in conflict resolution, brand representation, and team collaboration. Committed to enhancing customer experiences and fostering positive team dynamics.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
William Sonoma
Milwaukee
11.2025 - 01.2026
Enhanced product displays to improve customer engagement and satisfaction.
Processed returns and exchanges in accordance with company policies.
Coordinated with team members to streamline workflow during peak periods, ensuring timely service delivery.
Managed stressful situations with professionalism to successfully resolve customer conflicts.
Sales Associate
Walmart
Milwaukee
04.2023 - 05.2024
Guided customers in product selection and addressed inquiries to enhance shopping experience.
Processed transactions efficiently at the checkout register.
Ensured clean and organized sales floor displays to promote product visibility and accessibility.
Stocked shelves with merchandise to ensure product availability for customers. and replenished merchandise.