Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ebony Young

Marietta,GA

Summary

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Assistant Manager

KEDPLASMA
05.2019 - Current
  • Supervise daily donor center operations while ensuring compliance with safety regulations and SOPs.
  • Train and coach team members on proper collection techniques, safety, and customer service.
  • Maintain inventory, resolve donor issues, and coordinate with management to meet performance goals.
  • Provide hands-on support in a clinical setting, including assisting with venipuncture and donor monitoring.
  • Ensure accurate documentation and adherence to protocols in a high-volume, fast-paced environment.
  • Developed training programs for staff, improving compliance with safety and quality standards.

Accounting Specialist

CarMax
04.2015 - 05.2018
  • Processed invoices and financial data with accuracy and attention to detail.
  • Resolved billing issues and maintained records for audit readiness.
  • Supported cross-functional teams through reporting and administrative coordination.
  • Reconciled bank statements monthly, ensuring alignment with internal records and enhancing accuracy.
  • Managed accounts payable and receivable processes for timely and accurate financial reporting.

Assistant Manager

QuikTrip
03.2012 - 03.2014
  • Led customer service team in a fast-paced retail environment.
  • Managed cash flow, inventory, and staff scheduling.
  • Delivered excellent service while ensuring safety and compliance.
  • Developed training programs for staff, improving compliance with safety and quality standards.
  • Implemented inventory management systems to streamline supply chain operations and reduce waste.

Education

Phlebotomy USA
Marietta GA

High School Diploma -

South Cobb High School
Austell, GA
05-2013

Skills

  • Customer service
  • Team leadership
  • Conflict resolution
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations

Certification

Certified Phlebotomy Technician – National Healthcareer Certification Organization (NHCO)

Timeline

Assistant Manager

KEDPLASMA
05.2019 - Current

Accounting Specialist

CarMax
04.2015 - 05.2018

Assistant Manager

QuikTrip
03.2012 - 03.2014

Phlebotomy USA

High School Diploma -

South Cobb High School

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