Ebrahim Faisal
La Crescenta,CA
Summary
Driven sales professional with experience in outbound sales, customer communication, and business development. Proven ability to build relationships, overcome objections, and close deals in fast-paced environments. Experienced in high-volume outreach, door-to-door sales, and working directly with customers to deliver results. Recognized for strong sales performance and exceeding goals while maintaining excellent customer service.
Overview
7
7
years of professional experience
Work History
Residential Connectivity Sales Specialist (RCSS)
Spectrum
Los Angeles, CA
01.2026 - Current
- Conduct door-to-door sales and customer outreach for internet, mobile, and cable services
- Complete an average of 50+ door visits daily while maintaining a high level of professionalism and energy
- Educate customers on products and recommend services based on customer needs
- Handle objections confidently and build strong customer relationships to close sales
- Recognized with a top sales performance award for achieving the highest sales in a month
- Consistently work toward exceeding sales goals and daily performance metrics
- Manage customer information and follow-ups while working independently in the field
Sales Manager
Valley of the Sun Cosmetics
Gardena, CA
01.2020 - 01.2022
- Worked directly with business owners and buyers to promote beauty and cosmetic products
- Participated in international trade shows in Dubai and Las Vegas to develop new business opportunities
- Conducted outbound follow-ups with clients and maintained relationships with over 100 customers worldwide
- Helped negotiate product deals and worked with large retail companies including Walmart and Target meetings
- Learned how to identify customer needs and recommend products based on business goals
- Managed client communication, order coordination, and sales support in a high-volume environment
- Adapted quickly to rejection and maintained persistence to achieve sales targets
Sales & Operations Manager
Rizzy Jewelers
Los Angeles, CA
01.2019 - 01.2020
- Managed online sales operations and daily customer communication
- Conducted outbound outreach and followed up with leads to generate repeat business
- Built strong customer relationships through phone, email, and social media communication
- Handled objections, negotiated pricing, and closed sales consistently
- Managed customer records, tracked sales activity, and organized client information
- Worked independently in a fast-paced environment while multitasking across orders and customer support
- Helped grow brand awareness through influencer marketing and online campaigns
Education
Associate Degree - Business Administration
Pasadena City College
Pasadena, CASkills
- Outbound Sales
- Door-to-Door Sales
- Customer Relationship Building
- Objection Handling
- Closing Sales
- CRM & Salesforce Familiarity
- Google Workspace
- Lead Generation
- Communication Skills
- Time Management
- Multitasking
- Negotiation Skills
- Customer Service
- Goal-Oriented Performance
- Team Collaboration
Timeline
Residential Connectivity Sales Specialist (RCSS)
Spectrum
01.2026 - Current
Sales Manager
Valley of the Sun Cosmetics
01.2020 - 01.2022
Sales & Operations Manager
Rizzy Jewelers
01.2019 - 01.2020
Associate Degree - Business Administration
Pasadena City College