Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Ebram Sapet

Bedford,TX

Summary

Dynamic Used Car Sales Manager with a proven track record at Own Business, excelling in customer relationship building and staff training. Achieved optimal inventory turnover through strategic market research and effective negotiation skills, enhancing profitability and customer satisfaction. Committed to delivering high-quality service and fostering team collaboration for sustained success.

Professional sales manager with strong background in automotive industry. Known for enhancing dealership performance through strategic sales initiatives and fostering collaborative team environment. Adaptable to changing market conditions, ensuring consistent results. Expertise in inventory management and customer service.

Overview

9
9
years of professional experience

Work History

Used Car Sales Manager

Own Business
01.2020 - 06.2025
  • Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
  • Managed inventory effectively for optimal turnover rate and profitability.
  • Oversaw repair and maintenance services for pre-owned vehicles, ensuring all cars met quality standards before being offered for sale.
  • Mentored new sales staff, providing comprehensive training on company processes and best practices for successful selling.

Car Washer

Own Business
10.2021 - 05.2025
  • Maintained cleanliness and organization of the workplace, promoting a positive image for the company.
  • Greeted customers and guided cars into washing and detailing area.
  • Vacuumed and steam cleaned interior floors carpet and seating.
  • Answered customer questions on pricing, products, procedures, and materials used.
  • Continuously surpassed productivity goals by optimizing workflow processes and collaborating with team members efficiently.

Car Detailer

Own Business
10.2021 - 05.2025
  • Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
  • Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
  • Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
  • Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.

Customer Service Officer

Maryland Hotel
07.2017 - 11.2019
  • Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.

Cashier

Al Mhapa
02.2016 - 06.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Bachelor of Arts - French Language And Literature

Faculty of Arts Department French Language
Minya University
07-2021

Skills

  • Customer relationship building
  • Strong negotiation skills
  • Staff training and development
  • Market research
  • Business forecasting
  • Customer tracking
  • Teamwork
  • Teamwork and collaboration
  • Task prioritization

Accomplishments

    In 2024, I successfully sold over 50 used cars, contributing significantly to the company’s overall growth. Since 2021, the company’s income has steadily increased, and my performance has played a key role in that progress. My ability to connect with customers, understand their needs, and close deals effectively helped boost both sales numbers and client satisfaction.

Languages

Arabic
Native or Bilingual
English
Limited Working
French
Limited Working

Timeline

Car Washer

Own Business
10.2021 - 05.2025

Car Detailer

Own Business
10.2021 - 05.2025

Used Car Sales Manager

Own Business
01.2020 - 06.2025

Customer Service Officer

Maryland Hotel
07.2017 - 11.2019

Cashier

Al Mhapa
02.2016 - 06.2017

Bachelor of Arts - French Language And Literature

Faculty of Arts Department French Language

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