Eclercia Vilme
404 NW 68th AVE,FL
Summary
Dynamic Truck Dispatcher with proven expertise at The Family Jean Logistics LLC, adept at optimizing delivery routes and negotiating freight rates. Skilled in regulatory compliance and advanced problem-solving, I excel in maintaining strong client relationships while effectively managing dispatch software to enhance operational efficiency and minimize delays.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Truck Dispatcher
The Family Jean Logistics LLC
Kissimmee, FL
03.2023 - 04.2024
- Coordinated truck schedules to optimize delivery routes and minimize delays.
- Assisted in tracking shipments using logistics software for real-time updates.
- Communicated with drivers to relay instructions and resolve operational issues.
- Maintained accurate records of dispatch activities and driver locations.
- Adapted quickly to changing priorities and urgent dispatch requests effectively.
- Monitored weather conditions daily to preemptively adjust routes when necessary, reducing potential delays due to adverse conditions.
- Learned safety protocols and compliance regulations relevant to transportation operations.
- Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
- Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
- Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
- Handled incoming calls and emails from customers regarding issues with deliveries.
Education
Bachelor of Public Administration -
Florida International University
Miami, FLSkills
Active listening abilities
Freight rate negotiation
Stress tolerance
Regulatory compliance
Effective decision making
Geographical awareness
Advanced problem solving
Dispatch software proficiency
Documentation management
Certification
- Freight Dispatch Masterclass, Iman Logistics LLC
- Medical Courier
Languages
English
Full Professional
French
Professional Working
Haitian Creole
Full Professional
Timeline
Truck Dispatcher
The Family Jean Logistics LLC
03.2023 - 04.2024
Bachelor of Public Administration -
Florida International University