Ed Dombrowski
Orland Park,IL
Summary
Veteran Network Operations Manager adept at weathering unforeseen issues and unpredictable usage fluctuations. Masterful provider of both preventive measures and disaster recovery efforts. Eager to provide optimal performance during regular operations and immediate resumption of services following any unavoidable downtime. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Network Manager
UIta Beauty
05.2016 - 08.2024
- Managed Network Operating Center (NOC) technical infrastructure and server performance.
- Provided network debugging and troubleshooting services in response to user-reported faults and malfunctions.
- Responded to network outages and issues related to circuits, websites, vendors and telecoms. Time to restore reduce from 2 hours to less than 30 minutes or less.
- Identified departmental needs and made suggestions regarding technical direction.
- Managed aspects of network operations center (NOC) operations.
- Analyzed network traffic and performance metrics to optimize system performance from 80% to 99.8%
- Designed and evaluated WAN and LAN connectivity technologies.
- Developed and documented network policies, procedures and standards.
Network Engineer / Wireless Engineer
University of Illinois at Chicago
03.2014 - 05.2016
- Manage deployment and testing of code updates for wireless and wired systems
- Provide daily support, Lead Engineer for any outages
- Design, implement, document, manage wireless and wired infrastructure for new and existing locations
- Perform audits on software licensing, verify compliance of software agreements
- Reporting / reviewing of wireless and wired network performance and availability
- Reviewing current infrastructure and finding areas for improvement
- Creating and keeping network diagrams /support documents
- Part of the 24X7 on call rotation.
- Integrated fixed wireless connectivity into facilities requiring high-speed networks.
- Installed, supported and maintained company hardware and software infrastructure according to best practices.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
Network Security Engineer
Children's Hospital of the King's Daughters -Norfolk, VA
08.2012 - 03.2014
- Support all aspects of the wireless network
- Installed new MSE, code upgrade on all controllers, monitoring on wireless network via WCS, perform sites surveys using Air Magnet
- Perform audits on software licenses, verify compliance of software agreements, write support documentation, perform security audits on internal systems build and configuration of VM servers, documentation on internal and external network using Visio
- Project assigned: Cisco ISE implementation, Cisco NCS/Prime Successful in Planning, designing, implementation of Aero Scout RIFD tag system.
- Reduced the number of wireless issues report monthly from 25% to 10%.
Operations Specialist Lan/Wan and Wireless
Meritus Health Care- Hagerstown, MD
10.2008 - 08.2012
- Monitor and support the data center that consists of 200 physical HP/ Dell servers, 30 Cisco Catalyst 3560 switches, 3 Cisco Catalyst 6509E, 6 Cisco 5500 Wireless controllers, 6 Cisco MDS9124 Switches
- Configure, test, Install, support, and troubleshoot infrastructure equipment for entire health care system
- 1 Hospital, seventeen remote sites, thirty-five doctors' offices
- Configure, monitor, support and troubleshoot Cisco ASA, VPN and Wireless
- Provide network connectivity for desktops, printers, servers, and network equipment for health care systems
- IP management for all remote sites and doctor offices
- Monitor bandwidth and use of all LAN/WAN Circuits
- Monitor Server backups
- Write support documentation
- Project lead for infrastructure projects
- Provide after-hours support.
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Frequently inspected production area to verify proper equipment operation.
- Devised and implemented processes and procedures to streamline operations.
Education
Computer Science CCNA - Information Technology
Blue Ridge Community And Technical College
Martinsburg, WV09.2012
Emergency Medical Technology/Technician (EMT Paramedic) - Emergency Medical Technology
South Suburban College
South Holland, IL05.1991
Skills
- Cisco Products
- Palo Alto
- Aruba/ Wired/ Wireless
- Cato/SD WAN
- Ekahau
- AirMagnet
- Project Management
- Budgets
- Vendor Relationships
Accomplishments
- Supervised team of 25 staff members.
- Collaborated with team of 10 in the development of standard network designs for building new Distribution Centers, Stores, and Office space.
- Achieved 99.9% up time of network infrastructure by completing proactive network monitoring with accuracy and efficiency.
Certification
Cisco Meraki CMNO
Ekahau ECSE
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Network Manager
UIta Beauty
05.2016 - 08.2024
Network Engineer / Wireless Engineer
University of Illinois at Chicago
03.2014 - 05.2016
Network Security Engineer
Children's Hospital of the King's Daughters -Norfolk, VA
08.2012 - 03.2014
Operations Specialist Lan/Wan and Wireless
Meritus Health Care- Hagerstown, MD
10.2008 - 08.2012
Computer Science CCNA - Information Technology
Blue Ridge Community And Technical College
Emergency Medical Technology/Technician (EMT Paramedic) - Emergency Medical Technology
South Suburban College
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