Ed Hull

Compact, & full line equipment sales for Plymouth County.

• Established trust with clients through consistent follow-ups, leading to long-term partnerships and repeat business.
• Analyzed competitor tactics and adjusted approach to stay ahead in the marketplace ultimately.
• Utilized CRM software effectively to track leads, manage contacts, and monitor progress against goals regularly.

Compact equipment sales.

• Boosted sales in assigned territory by developing and maintaining strong relationships with key clients.
• Improved customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
• Expanded client base through effective prospecting, cold calling, and networking events.
• Expert in compact equipment walk around for demonstrations.
• Consistently met or exceeded quarterly sales targets by effectively managing sales pipeline and closing deals strategically.

Equipment sales, screenall, Case, Kobelco, Hitachi.

Covered multiple territories over the time with these dealerships.

Service advisor, service manager at multiple car dealers.

• Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
• Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
• Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
• Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
• Provided exceptional customer service, resolving complaints diplomatically and efficiently.
• Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.