Eddie Farley
Rogue River
Summary
Parts Manager at Jet Center MFR with a proven track record in inventory management and team leadership. Enhanced operational efficiency through an innovative inventory system, while fostering a culture of excellence in customer service. Skilled in processing invoices and training staff, driving improved performance and satisfaction.
Well-versed in parts organization, purchasing and delivery management. Excellent leadership, scheduling and problem-solving abilities. Offering 21 years of progressive experience in field.
Overview
21
21
years of professional experience
Work History
Parts Manager
Jet Center MFR
07.2004 - Current
- Manage a team of technicians, providing training and support to improve their performance and productivity.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Maintained positive relationships with representatives of UPS, FedEX, and USPS shipping companies.
Education
High School Diploma -
Phoenix High School
Phoenix, OR06-1994
Skills
- Invoice processing
- Customer service
- Inventory management
- Ordering parts
- Staff training
- Supply chain coordination
- Demand forecasting
- Improving customer satisfaction
- Schedule management
- Team leadership
- Maintenance management
- Shipping documentation
- Shipment receiving
- Team building
Timeline
Parts Manager
Jet Center MFR
07.2004 - Current
High School Diploma -
Phoenix High School
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