EDDIE HERRERA
Prosser,WA
Summary
Motivated professional with a commitment to top-tier performance. Strong leadership and motivational skills in addition to a focus on customer satisfaction. Maximize quality assurance through compliance with regulatory guidelines and training initiatives. Unwavering commitment to customer satisfaction, with the ability to build productive relationships, resolve complex issues, and win customer loyalty.
Overview
40
40
years of professional experience
1
1
Certification
Work History
TRANSPORTATION OPERATIONS MANAGER
CHRISTENSEN INC
09.2017 - 02.2024
- Maintained records such as driver logs, time sheets, approved and coded invoices and documents related to transport operations
- Identified areas for improvement in existing processes related to inventory control systems or route optimization techniques
- Analyzed transportation costs and developed strategies for cost reduction without compromising service quality
- Ensured that all drivers comply with company policies regarding safety measures
- Investigated any incidents occurring during transport activities involving personnel or equipment damage
- Organized training sessions for new hires on standard operating procedures pertaining to transport operations
- Resolved customer complaints promptly to maintain a high level of customer satisfaction
- Supervised day-to-day operations within the department including assigning tasks to staff members according to their capabilities
- Developed and implemented policies and procedures related to the safe operation of vehicles, loading and unloading activities, customer service, and driver performance.
TRANSPORTATION MANAGER / DISPATCHER
RH SMITH DISTRIBUTING
04.1993 - 08.2017
- Utilized data analytics techniques to identify areas for improvement
- Directed activities of staff performing repairs and maintenance to equipment, vehicles and facilities
- Managed a team of drivers, dispatchers and other personnel involved in the transport process
- Communicated emergencies, delays due to weather and carrier schedule changes to customers and supervisors
- Conducted training on safety procedures and regulations for transportation staff members.
SERVICE TECHNICIAN
LES SCHWAB TIRE CENTER
08.1984 - 06.1993
- Performed repairs and maintenance to equipment, vehicles, and facilities.
Education
SPOKANE COMMUNITY COLLEGE
HIGH SCHOOL DIPLOMA -
SUNNYSIDE HIGH SCHOOL
01.2001
Skills
- Safety Management
- Policy Development
- Vendor Management
- Schedule Control
- Safety Regulations
- Implementation
- Driver Supervision
Certification
- Class A Hazmat Endorsement Tanker, Doubles and Triples
- Underground Tank and Line Recto Fitting License (1994 to 2001)
- License Incon Tank Monitor Service Technician (1994 to 2009)
- License Tokheim Mechanical and Fuel Dispenser (1994 to 2009)
- License Red Jacket Service Technician (1994 to 2009)
- Hazmat Emergence Response
- TWIC License
State
WA
City
Prosser
Zip
99350
References
- DOUG SMITH, Owner, (509) 840-1704, doug@rhsmith.com
- JACK LACHER, Owner, (509) 994-9162, jlacher@tankmaxnw.com
- KIRBY BILLINGTON, Transportation Manager, (509) 531-4973, kirbybjr@hotmail.com
- ALEX LAFOUNTAIN, Senior Driver, (208) 691-1579, alex_lafountain@hotmail.com
- MATTHEW MOAR, Owner, (509) 786-8373, matt@darkhorsetrans.com
- JULIE PETERSON, CEO, (509) 962-9841, jpetersen@kvhealthcare.orgJEFF BONNINGTON
- JEFF BONNINGTON, General Manager, (509) 830-5491, Jeff.Bonnington@Christensenusa.com
- GLENN BESTEBREURS, Owner, (509) 840-9306, glenn@bestebrur.com
- BOB CHRISTENSON, Commercial Manager Friend, (509) 723-7222, bob.christenson@christensenusa.com
Timeline
TRANSPORTATION OPERATIONS MANAGER
CHRISTENSEN INC
09.2017 - 02.2024
TRANSPORTATION MANAGER / DISPATCHER
RH SMITH DISTRIBUTING
04.1993 - 08.2017
SERVICE TECHNICIAN
LES SCHWAB TIRE CENTER
08.1984 - 06.1993
SPOKANE COMMUNITY COLLEGE
HIGH SCHOOL DIPLOMA -
SUNNYSIDE HIGH SCHOOL
- Class A Hazmat Endorsement Tanker, Doubles and Triples
- Underground Tank and Line Recto Fitting License (1994 to 2001)
- License Incon Tank Monitor Service Technician (1994 to 2009)
- License Tokheim Mechanical and Fuel Dispenser (1994 to 2009)
- License Red Jacket Service Technician (1994 to 2009)
- Hazmat Emergence Response
- TWIC License
Similar Profiles
Grant DickinsonGrant Dickinson
Lubricant/Propane Delivery Driver-Class A at Christensen IncLubricant/Propane Delivery Driver-Class A at Christensen Inc
Faafetai (Ty) AiolupoFaafetai (Ty) Aiolupo
Class A CDL Driver at Christensen IncClass A CDL Driver at Christensen Inc
Hayden MellowayHayden Melloway
Installation Technician at Christensen Heating & CoolingInstallation Technician at Christensen Heating & Cooling