Eddie Hines
Dallas
Summary
Dedicated professional with extensive experience as a Detention Officer at Dallas County Sheriff's Department, skilled in emergency response and de-escalation techniques. Proven ability to enhance facility safety through thorough inspections and effective inmate supervision, ensuring security and well-being in high-pressure environments. Committed to maintaining professionalism and compliance with security procedures.
Overview
10
10
years of professional experience
Work History
Detention Officer
Dallas County Sheriff's Department
07.2022 - Current
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Responded promptly to emergency situations and provided medical aid.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
Truck Driver
Pollan Paving
05.2020 - 07.2022
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Operated with safety and skill to avoid accidents and delays.
Truck Driver
Werner Enterprises
08.2019 - 01.2020
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Armed Security Officer
Men in Blue Security
08.2017 - 08.2019
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
Armed Security Officer
Flagship Security
08.2017 - 10.2018
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
Shift Lead Manager
Burger King
05.2015 - 02.2017
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Education
No Degree -
Southwest Tennessee Community College
Memphis, TN05-2025
Skills
- Patience and tolerance
- Emergency response
- Physical restraint
- Behavioral observation
- Body and cell searches
- De-escalation techniques
- Security procedures
- Inmate supervision
Timeline
Detention Officer
Dallas County Sheriff's Department
07.2022 - Current
Truck Driver
Pollan Paving
05.2020 - 07.2022
Truck Driver
Werner Enterprises
08.2019 - 01.2020
Armed Security Officer
Men in Blue Security
08.2017 - 08.2019
Armed Security Officer
Flagship Security
08.2017 - 10.2018
Shift Lead Manager
Burger King
05.2015 - 02.2017
No Degree -
Southwest Tennessee Community College
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