Eddie Miller
Sun Prairie
Summary
Dynamic Area Coach with a proven track record at Pizza Hut, excelling in operations management and employee engagement. Achieved consistent sales growth while implementing innovative marketing strategies. Renowned for motivational leadership and effective staff training, fostering high-performing teams and ensuring compliance with safety protocols.
Professional with strong background in leadership and operational management, equipped to drive strategic initiatives and enhance performance. Skilled in team collaboration, problem-solving, and adapting to dynamic environments. Proven track record in achieving business goals, fostering team development, and ensuring consistent results. Strong interpersonal skills, effective communication, and proactive approach to challenges.
Overview
30
30
years of professional experience
Work History
Area Coach
Pizza Hut
06.2010 - Current
- Achieved consistent sales growth by setting clear expectations and providing support to store managers.
- Successfully resolved escalated customer complaints, restoring client satisfaction and safeguarding business reputation.
- Reduced operational costs through careful monitoring of expenses and implementation of cost-saving measures.
- Provided exceptional leadership during times of change, successfully guiding teams through transitions and restructuring efforts.
- Continuously monitored market trends adapting strategies accordingly to maintain a competitive edge within the industry.
- Analyzed sales data to identify opportunities for improvement, implementing targeted action plans to address areas of concern.
- Oversaw staff scheduling efforts ensuring optimal coverage during peak hours without compromising budgetary constraints.
- Implemented innovative marketing initiatives, leading to increased brand recognition and customer engagement.
- Managed budgets effectively, ensuring adequate allocation of resources while maintaining financial targets.
- Enhanced team performance by implementing effective coaching strategies and providing ongoing feedback.
- Ensured compliance with company policies and procedures, maintaining high standards of service quality across locations.
- Conducted regular performance appraisals, providing constructive feedback while identifying areas for growth or improvement.
- Collaborated with fellow Area Coaches sharing best practices which contributed to the overall success of the organization.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Construction Foreman
Elite Construction
06.1995 - 10.2015
- Supervised field crews to maximize quality and work efficiency.
- Studied and interpreted blueprints to plan construction phases and team assignments.
- Reduced safety incidents by implementing and enforcing strict safety guidelines and protocols.
- Verified and submitted team timesheets.
- Ensured timely completion of projects by developing and maintaining schedules for work progress.
- Consistently met deadlines under pressure through diligent time management abilities.
- Demonstrated strong leadership skills in coordinating multiple subcontractors to ensure seamless integration within overall project timelines.
- Coordinated materials to maintain steady flow and meet productivity objectives.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
Education
Associate Apprentice - Graphic Design Printing Industry
Matc
Madison, WI05-1995
Skills
- Staff training and development
- Operations management
- Employee engagement
- Personable and friendly
- Motivational leadership style
- Group leadership
- Safety protocols
- Team development
- Task delegation
- Safety oversight
Accomplishments
- Achieved operators excellence award 4 consecutive years in a row
- Coached a general manager to be named one of the top 100 general manages in the nation
- Achieved numerous sales awards for growth and record sales for week, period, and year
Timeline
Area Coach
Pizza Hut
06.2010 - Current
Construction Foreman
Elite Construction
06.1995 - 10.2015
Associate Apprentice - Graphic Design Printing Industry
Matc
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