EDDIE MITCHUM
Summary
Human resource professional dedicated to utilizing my enthusiasm, decision-making, and commitment to help others excel professionally. Efficiently using the knowledge that I attained through my academic career, along with professional experience, to be an asset to a team. I use my organizational skills and resourcefulness to help solve problems efficiently. I am an individual with a student mindset who is dedicated to overcoming adversity and completing tasks.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Talent Acquisition Partner
UC Health
01.2024 - Current
- Streamlined the talent acquisition process by implementing an applicant tracking system and improving candidate experience.
- Reduced time-to-fill for critical roles with strategic sourcing techniques and efficient interview scheduling.
- Developed strong relationships with hiring managers, understanding their unique needs and providing tailored recruitment solutions.
- Enhanced employer brand by creating targeted social media campaigns, resulting in increased candidate engagement and interest.
Associate Success Administrator II
Kimball Midwest
08.2022 - Current
- Created a new performance review process and effectively administered it company wide
- Verify that all forms of reviews contain consistency and comply with company guidelines
- Create and deliver disciplinary letters centered around performance expectations
- Coordinate, track and lead meetings with managers to discuss results, concerns, and all discrepancies
- Update the company handbook for the Talent Development department
- Maintain confidential and compliant personnel files while sustaining proper protocol.
Patient Service Specialist
Cleveland Clinic
10.2021 - 07.2022
- Effectively and efficiently investigated patient problems while providing a resolution
- Provided a great customer experience and created a welcoming environment
- Entered confidential information accurately into a database
- Placed outbound calls daily to schedule or reschedule appointments.
Program Coordinator
Boys and Girls Club
03.2019 - 05.2021
- Organized a range of educational, recreational, and financial activities
- Prepared statistical reports of attendance, employee hours, and paid time off request
- Managed, hired, and supported staff members within the program
- Collaborated with external groups to recruit members and provide employment to current members.
Education
Master of Arts - Human Resources
University of Cincinnati
Cincinnati, OH04.2024
Bachelor of Arts - Communications
Notre Dame College
South Euclid, OH05.2018
Skills
- Employee Relations
- Performance Management
- Change Management
- Training and Development
- Microsoft Office (Excel, Word, PowerPoint)
- Data Analysis
- Strategic Thinking
- Strategy Development
- Policy Development
- Conflict Resolution
Certification
- Fundamentals of Digital Marketing (Google)
- Social Media Marketing (HubSpot Academy)
Organizations
ALPHA PHI ALPHA FRATERNITY, INC.
Volunteer Experience
- Coordination at the event "Embrace Other Women"
- Notre Dame College Football Team Member Spring 2015- Fall 2016
- Purple Heart Program
- Panel speaker at Greenview School to the student body
- Greater Cleveland Foodbank
- Westside Catholic Center
Timeline
Talent Acquisition Partner
UC Health
01.2024 - Current
Associate Success Administrator II
Kimball Midwest
08.2022 - Current
Patient Service Specialist
Cleveland Clinic
10.2021 - 07.2022
Program Coordinator
Boys and Girls Club
03.2019 - 05.2021
Master of Arts - Human Resources
University of Cincinnati
Bachelor of Arts - Communications
Notre Dame College