Summary
Overview
Work History
Education
Skills
Certification
Organizations
Volunteer Experience
Timeline
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EDDIE MITCHUM

Summary

Human resource professional dedicated to utilizing my enthusiasm, decision-making, and commitment to help others excel professionally. Efficiently using the knowledge that I attained through my academic career, along with professional experience, to be an asset to a team. I use my organizational skills and resourcefulness to help solve problems efficiently. I am an individual with a student mindset who is dedicated to overcoming adversity and completing tasks.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Talent Acquisition Partner

UC Health
01.2024 - Current
  • Streamlined the talent acquisition process by implementing an applicant tracking system and improving candidate experience.
  • Reduced time-to-fill for critical roles with strategic sourcing techniques and efficient interview scheduling.
  • Developed strong relationships with hiring managers, understanding their unique needs and providing tailored recruitment solutions.
  • Enhanced employer brand by creating targeted social media campaigns, resulting in increased candidate engagement and interest.

Associate Success Administrator II

Kimball Midwest
08.2022 - Current
  • Created a new performance review process and effectively administered it company wide
  • Verify that all forms of reviews contain consistency and comply with company guidelines
  • Create and deliver disciplinary letters centered around performance expectations
  • Coordinate, track and lead meetings with managers to discuss results, concerns, and all discrepancies
  • Update the company handbook for the Talent Development department
  • Maintain confidential and compliant personnel files while sustaining proper protocol.

Patient Service Specialist

Cleveland Clinic
10.2021 - 07.2022
  • Effectively and efficiently investigated patient problems while providing a resolution
  • Provided a great customer experience and created a welcoming environment
  • Entered confidential information accurately into a database
  • Placed outbound calls daily to schedule or reschedule appointments.

Program Coordinator

Boys and Girls Club
03.2019 - 05.2021
  • Organized a range of educational, recreational, and financial activities
  • Prepared statistical reports of attendance, employee hours, and paid time off request
  • Managed, hired, and supported staff members within the program
  • Collaborated with external groups to recruit members and provide employment to current members.

Education

Master of Arts - Human Resources

University of Cincinnati
Cincinnati, OH
04.2024

Bachelor of Arts - Communications

Notre Dame College
South Euclid, OH
05.2018

Skills

  • Employee Relations
  • Performance Management
  • Change Management
  • Training and Development
  • Microsoft Office (Excel, Word, PowerPoint)
  • Data Analysis
  • Strategic Thinking
  • Strategy Development
  • Policy Development
  • Conflict Resolution

Certification

  • Fundamentals of Digital Marketing (Google)
  • Social Media Marketing (HubSpot Academy)

Organizations

ALPHA PHI ALPHA FRATERNITY, INC.

Volunteer Experience

  • Coordination at the event "Embrace Other Women"
  • Notre Dame College Football Team Member Spring 2015- Fall 2016
  • Purple Heart Program
  • Panel speaker at Greenview School to the student body
  • Greater Cleveland Foodbank
  • Westside Catholic Center

Timeline

Talent Acquisition Partner

UC Health
01.2024 - Current

Associate Success Administrator II

Kimball Midwest
08.2022 - Current

Patient Service Specialist

Cleveland Clinic
10.2021 - 07.2022

Program Coordinator

Boys and Girls Club
03.2019 - 05.2021

Master of Arts - Human Resources

University of Cincinnati

Bachelor of Arts - Communications

Notre Dame College
EDDIE MITCHUM