Eddie Rosales

Collaborated with vendor representatives and company customers to set up optimal delivery schedules.

• Established fair pricing structures and finalized contracts to complete purchase agreements with customers.

• Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.

• Maintained friendly and professional customer interactions at all times.

• Determined needs, delivered solutions, and overcame objections through consultative selling skills.

• Answered average of 50 incoming customer calls daily.

• Developed and deepened customer relationships to drive revenue growth.

• Prioritized daily workflows, including all inbound calls, quotes, and sales-related inquiries.

• Answered customers' questions regarding products, prices, and availability.

• Oversaw inventory control, accounting, and supply reports.

• Maintained excellent attendance record, consistently arriving to work on time.

• Worked with vendors and customers to optimize delivery schedules and promote satisfaction from day one.

• Quoted prices, credit terms and other bid specifications.

• Negotiated prices, terms of sales and service agreements.

• Worked with new and existing customers to understand needs and provide correct and exceptional service.

• Transported necessary materials to customer locations in timely manner.

• Maintained excellent attendance record, consistently arriving to work on time.

• Maintained proper inventory controls and eliminated workflow gaps to balance projected demands with on-hand supplies.

•Completed physical inventory counts quarterly and annually.

• Maintained and organized inventory receipts and efficiently processed changes to reduce process lags.

• Addressed customer complaints and requests by resolution or escalation.

• Packed, secured, labeled, and applied postage to materials to prepare items for shipment.