Eddie Santiago
Clermont,FL
Summary
Plant Operations Manager with a progressive career in Commercial Laundry. Committed to maximize team productivity, encourage safety, improve efficiency and reduce costs. Hands on leader with excellent supervising and training skills.
Overview
16
16
years of professional experience
Work History
Plant Manager
Hotelier Management Services
Orlando, FL
11.2016 - 05.2024
- Oversaw daily operations of a high technology and environmental conscious commercial laundry for the hospitality industry.
- Monitored and supported progress of plant production by managing processing capacity at the required company numbers (PPOH, Cost Per Pound, Revenue Per Pound & EBITDA).
- Organized and guided daily operations of production, processing, machinery maintenance and logistics according to daily workloads and priorities.
- Tracked data about all aspects of production to assess areas in need of improvement and redesigned operational workflow processes to maximize efficiency.
- Create a Quality Control Department to ensure company high quality standards are maintained or exceeded. Often, work closely with clients to customize processes to meet their property needs.
- Reduced costs by carefully crafting and monitoring budgets, controlling laundry supplies inventory, eliminating materials waste and unnecessary labor hours.
- Built and deepened connections with vendors and clients to ensure good business relations.
- Provided direction and leadership to all levels of employees and managers.
Laundry Supervisor
Caribe Royale All-Suite Hotel & Convention Center
Orlando, FL
01.2014 - 01.2015
- Supervised 30+ employees, including daily operations, scheduling, training, preventive maintenance, performance monitoring and safety.
- Coordinated daily workflow through task prioritization and concise scheduling.
Production Supervisor
Crown Linen Inc.
Orlando, FL
01.2013 - 01.2014
- Supervised soil and washing tunnel areas for 8 to 12 hours shifts.
- Maintained clean and well-organized work areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Collaborate efficiently with other production areas to accomplish targets and met demands.
Driver /Laundry Supervisor
Westgate Resorts
Kissimmee, FL
01.2010 - 01.2013
- Begin work as driver for the property Housekeeping Department and then Laundry Machine Operator.
- 2011 promoted to Laundry Supervisor.
- Supervised daily operations, including employee performance, preventive maintenance and safety.
- Coordinated laundry workflow to fulfill guest laundry requests, for a 2,500 rooms property.
Laundry Attendant /Driver's Helper
Orange Lake Resort - Holiday Inn Club Vacations
Kissimmee, FL
05.2008 - 01.2010
- Collected soiled linens and pretreated stains.
- Loaded and unloaded machines, ironed pieces and folded cleaned items.
- Folded laundry after washing and drying and transported to required resort areas.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
Education
BBA - Business Administration And Management / HR
Pontifical Catholic University Of Puerto Rico
Ponce, PRSkills
- Scheduling
- Supervision
- Business operations
- Team management
- Problem resolution
- Inventory Tracking
- Project organization
- Vendor relationship management
- Compliance understanding
- Cost controls
- Employee training and development
- MS Office
Timeline
Plant Manager
Hotelier Management Services
11.2016 - 05.2024
Laundry Supervisor
Caribe Royale All-Suite Hotel & Convention Center
01.2014 - 01.2015
Production Supervisor
Crown Linen Inc.
01.2013 - 01.2014
Driver /Laundry Supervisor
Westgate Resorts
01.2010 - 01.2013
Laundry Attendant /Driver's Helper
Orange Lake Resort - Holiday Inn Club Vacations
05.2008 - 01.2010
BBA - Business Administration And Management / HR
Pontifical Catholic University Of Puerto Rico
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