Eddie Skornia
Jupiter,FL
Summary
Proven leader with a track record of enhancing operational efficiency and customer loyalty. Expert in training and development, and adept in decision-making, I significantly boosted team productivity and compliance. Skilled in CRM, I focus on achieving results through employee motivation and performance improvements.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant General Manager
The Old Key Lime House
08.2020 - 06.2024
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Negotiated with suppliers to secure cost-effective contracts, improving profit margins.
- Implemented staff training programs that improved service quality and increased customer loyalty.
- Resolved problems promptly to elevate customer approval.
- Assisted in recruiting, hiring and training of team members.
Assistant General Manager
Duffy's Sports Bar and Grill
02.2017 - 05.2020
- Collaborated with other department managers on cross-functional projects, fostering a cooperative atmosphere that drove overall organizational success.
- Boosted team morale and productivity by implementing regular feedback sessions and recognition programs.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
Front of House/ Kitchen Manager
Outback Steakhouse
06.2011 - 03.2017
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
- Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.
- Cross-trained existing employees to maximize team agility and performance.
Education
Bachelor of Science - Business Administration And Management
University of Central Florida
Orlando, FL12.2011
Skills
- Training and development background
- Customer Relationship Management (CRM)
- Time Management
- Performance Improvements
- Hiring and Onboarding
- Reliability
- Decision-Making
- Employee Motivation
Certification
ServeSafe- Certification # 10730661
Timeline
Assistant General Manager
The Old Key Lime House
08.2020 - 06.2024
Assistant General Manager
Duffy's Sports Bar and Grill
02.2017 - 05.2020
Front of House/ Kitchen Manager
Outback Steakhouse
06.2011 - 03.2017
Bachelor of Science - Business Administration And Management
University of Central Florida
ServeSafe- Certification # 10730661
Similar Profiles
Taurean GibsonTaurean Gibson
Line Cook at Old Key Lime HouseLine Cook at Old Key Lime House
Jimmy HerringJimmy Herring
Cook Shift Leader at Old Key Lime HouseCook Shift Leader at Old Key Lime House
Xaolanda NavarroXaolanda Navarro
Aircraft Maintenance Program Manager at Key Lime Air / Denver Air ConnectionAircraft Maintenance Program Manager at Key Lime Air / Denver Air Connection