Eddie Storey
Overland Park,KS
Summary
Dynamic professional with a proven track record in customer service and cash handling, honed at Corner Cafe Restaurant and other notable venues. Excelled in team leadership and staff training, significantly improving staff performance. Efficient and effectively worked with a team. Demonstrated exceptional work ethic and time management skills, ensuring operational excellence and high customer satisfaction levels.
Overview
4
4
years of professional experience
Work History
Cashier/Server
Corner Cafe Restaurant
06.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds, and resolving transaction issues.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
Host
Applebee's Grill + Bar
01.2021 - 09.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Cart Pusher
Walmart
06.2020 - 01.2021
- Maintained professional appearance of storefront by cleaning entryways, removing debris, and organizing displays as necessary.
- Removed litter from parking lot, planters and cart storage areas.
- Directed customers to appropriate areas in store to assist with locating products.
- Assisted customers in loading groceries into cars.
- Gathered stray carts throughout store and contributed to maintaining store tidiness.
Education
Sports Management Major - School of Education & Human Sciences
University of Kansas
Lawrence, KS05-2026
No Degree - Biology
Johnson County Community College
Overland Park, KS05-2024
Skills
- Customer service
- Work ethic and integrity
- Time management skills
- Team collaboration
- Reliability and punctuality
- Cash handling and management
- Staff training
- Team leadership
Accomplishments
- Honor Roll in high school 2018-2022
- State track qualifier 2022
- Track leadership group program 2021-2022
- 4.0 GPA in high school
- Community Service at Pre-K 2021/2022
Timeline
Cashier/Server
Corner Cafe Restaurant
06.2023 - Current
Host
Applebee's Grill + Bar
01.2021 - 09.2021
Cart Pusher
Walmart
06.2020 - 01.2021
Sports Management Major - School of Education & Human Sciences
University of Kansas
No Degree - Biology
Johnson County Community College
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