Eddie Walker Jr
Sales Manager
Magnolia,Texas
Summary
To continue my career with an organization that will utilize my management, supervision and technical skills to benefit mutual growth and success. I am a collaborative, self-driven and detail oriented individual looking for a company where I can expand my skills and utilize my strong work ethics to achieve company goals.
Overview
24
24
years of professional experience
Work History
Lead Sales Associate
Enchanted Fairies Photography
Plano, TX
09.2021 - Current
- Establish, develop, and maintain positive client relationships
- Move all prospects to proper stage of the pipeline via Infusionsoft throughout the day
- Maintain a clear, up to date and accurate Mission’s Portrait pipeline in IS
- Complete all reach outs to clients weekly
- Schedule Mission Portrait’s prospects PROMPTLY
- Document all interactions with all Enchanted Fairies clients in the “notes” section of IS, escalating to Concierge or Billing as needed
- Educate prospects on our products from an expert perspective
- Attend (silently) at least 1 Daily Zoom call with our clients per week
- Use both internal and external resources to maintain up to date knowledge of our products and industry
- Collaborate with the PC Manager and Director of Sales to formulate ideas on how to best serve our clients
- Be mindful of any emerging patterns of negative feedback from Enchanted
Owner/Operator
Better Days Wholesale Products
08.2018 - 07.2021
- Distrubution
- Merchandising
- Product Management - Complete daily ordering and receiving to achieve correct stock levels
- Customer Releations / Customer Service
- Insight Global (Hewlett-Packard Enterprise (HPE) Data Center Hardware Support Engineer Team Lead
Team Lead / Server Build Project
Hewlett Packard Enterprise
07.2017 - 07.2018
- Configured DL, blade servers, and enclosures
- Applied updates and profiles for Windows and UNIX servers
- Performed daily VLS Storage racks hard drive replacements and refreshed Storage tape library media
- Racked, cabled, repaired servers and enclosures, performed server decommissions
- Created weekly patching reports for HPI, HPE, and DXC to provide to our customers and management
- Developed process documentation and posted learning material to SharePoint for training purposes
- Monitored all data center hardware incident tickets and resolved all issues in a timely manner.
DMO Project Team Lead
Hewlett Packard Enterprise
06.2016 - 07.2017
- Successfully led a team during the HPE DMO infrastructure project for the merger of HPE and CSC
- Physical Server Installation: Install racks in designated locations; Install PDU's cable loop's hub's and server management console into designated racks
- Blade and iLo configurations for Windows/Linux and Unix based DL's and Enclosure's Server models: DL380's, C7000 blade enclosure, BL460 blade, BL860i4 blades,
- RX4640, RX6600, RX7640, RX8640..etc.
Installation Supervisor / Sales
Houston Steel Equipment
01.2014 - 06.2016
- Supervise and coordinate the installation and maintenance of commercial and residential Shelving, office furniture, lockers and mobile shelving units
- Sales
Field Service Engineer
Glory Global Solutions
02.2002 - 12.2013
- Maintained and repaired automated coin wrappers, currency counting and strapping machines
- Diagnosed, repaired and documented system problems and preventative maintenance
- Monitored performances by gathering and recording machine information regularly Performed hardware and system updates
- Provided excellent customer service
Medical Equipment Repair Technician/Pickup and Delivery
Precision Endoscopy of America
06.1999 - 01.2003
- Repaired and maintained ridged and flexible endoscopes
- Repaired and maintained Tee and Endo-Sono ultrasonic probes Pickup and Delivery services while also providing onsite repairs
Education
Bachelor Degree - Computer Networking System Technology
ITT Technical Institute
Skills
Strategic planning
Staff Management
Policies and procedures
Mathematical calculations
Verbal and written communication
Job inspections
Coaching and mentoring
Project Management
Improvement initiatives
Sales and marketing
Business administration
Key Performance Indicators
Timeline
Lead Sales Associate
Enchanted Fairies Photography
09.2021 - Current
Owner/Operator
Better Days Wholesale Products
08.2018 - 07.2021
Team Lead / Server Build Project
Hewlett Packard Enterprise
07.2017 - 07.2018
DMO Project Team Lead
Hewlett Packard Enterprise
06.2016 - 07.2017
Installation Supervisor / Sales
Houston Steel Equipment
01.2014 - 06.2016
Field Service Engineer
Glory Global Solutions
02.2002 - 12.2013
Medical Equipment Repair Technician/Pickup and Delivery
Precision Endoscopy of America
06.1999 - 01.2003
Bachelor Degree - Computer Networking System Technology
ITT Technical Institute