Eddie Walker Jr
Sales Manager
Magnolia,Texas
Summary
To continue my career with an organization that will utilize my management, supervision and technical skills to benefit mutual growth and success. I am a collaborative, self-driven and detail oriented individual looking for a company where I can expand my skills and utilize my strong work ethics to achieve company goals.
Overview
24
24
years of professional experience
Work History
Lead Sales Associate
Enchanted Fairies Photography
Plano , TX
2021.09 - Current
- Establish, develop, and maintain positive client relationships
- Move all prospects to proper stage of the pipeline via Infusionsoft throughout the day
- Maintain a clear, up to date and accurate Mission’s Portrait pipeline in IS
- Complete all reach outs to clients weekly
- Schedule Mission Portrait’s prospects PROMPTLY
- Document all interactions with all Enchanted Fairies clients in the “notes” section of IS, escalating to Concierge or Billing as needed
- Educate prospects on our products from an expert perspective
- Attend (silently) at least 1 Daily Zoom call with our clients per week
- Use both internal and external resources to maintain up to date knowledge of our products and industry
- Collaborate with the PC Manager and Director of Sales to formulate ideas on how to best serve our clients
- Be mindful of any emerging patterns of negative feedback from Enchanted
Owner/Operator
Better Days Wholesale Products
2018.08 - 2021.07
- Distrubution
- Merchandising
- Product Management - Complete daily ordering and receiving to achieve correct stock levels
- Customer Releations / Customer Service
- Insight Global (Hewlett-Packard Enterprise (HPE) Data Center Hardware Support Engineer Team Lead
Team Lead / Server Build Project
Hewlett Packard Enterprise
2017.07 - 2018.07
- Configured DL, blade servers, and enclosures
- Applied updates and profiles for Windows and UNIX servers
- Performed daily VLS Storage racks hard drive replacements and refreshed Storage tape library media
- Racked, cabled, repaired servers and enclosures, performed server decommissions
- Created weekly patching reports for HPI, HPE, and DXC to provide to our customers and management
- Developed process documentation and posted learning material to SharePoint for training purposes
- Monitored all data center hardware incident tickets and resolved all issues in a timely manner.
DMO Project Team Lead
Hewlett Packard Enterprise
2016.06 - 2017.07
- Successfully led a team during the HPE DMO infrastructure project for the merger of HPE and CSC
- Physical Server Installation: Install racks in designated locations; Install PDU's cable loop's hub's and server management console into designated racks
- Blade and iLo configurations for Windows/Linux and Unix based DL's and Enclosure's Server models: DL380's, C7000 blade enclosure, BL460 blade, BL860i4 blades,
- RX4640, RX6600, RX7640, RX8640..etc.
Installation Supervisor / Sales
Houston Steel Equipment
2014.01 - 2016.06
- Supervise and coordinate the installation and maintenance of commercial and residential Shelving, office furniture, lockers and mobile shelving units
- Sales
Field Service Engineer
Glory Global Solutions
2002.02 - 2013.12
- Maintained and repaired automated coin wrappers, currency counting and strapping machines
- Diagnosed, repaired and documented system problems and preventative maintenance
- Monitored performances by gathering and recording machine information regularly Performed hardware and system updates
- Provided excellent customer service
Medical Equipment Repair Technician/Pickup and Delivery
Precision Endoscopy of America
1999.06 - 2003.01
- Repaired and maintained ridged and flexible endoscopes
- Repaired and maintained Tee and Endo-Sono ultrasonic probes Pickup and Delivery services while also providing onsite repairs
Education
Bachelor Degree - Computer Networking System Technology
ITT Technical Institute
Skills
Strategic planning
undefinedTimeline
Lead Sales Associate
Enchanted Fairies Photography
2021.09 - Current
Owner/Operator
Better Days Wholesale Products
2018.08 - 2021.07
Team Lead / Server Build Project
Hewlett Packard Enterprise
2017.07 - 2018.07
DMO Project Team Lead
Hewlett Packard Enterprise
2016.06 - 2017.07
Installation Supervisor / Sales
Houston Steel Equipment
2014.01 - 2016.06
Field Service Engineer
Glory Global Solutions
2002.02 - 2013.12
Medical Equipment Repair Technician/Pickup and Delivery
Precision Endoscopy of America
1999.06 - 2003.01
Bachelor Degree - Computer Networking System Technology
ITT Technical Institute
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