Eddie Emanuel Parker
Washington DC,DC
Summary
Administrative professional with a proven track record at AASA, achieving a 15% increase in membership renewals through effective client relationship management. Expertise in database management and Microsoft Office, complemented by strong skills in strategic planning and team communication. Ensures operational efficiency and provides comprehensive support to executive leadership. Experienced in optimizing team performance, coordinating schedules, and driving process improvements.
Overview
13
13
years of professional experience
Work History
Contract Administrative Coordinator, Executive Office
AASA, The School Superintendents Association
02.2024 - 03.2025
- Answered and effectively addressed general inquiries and department-specific phone calls, minimizing phone transfers and call diversions.
- Coordinated all aspects of calendar management and event invitations for two Associate Executive Directors, including scheduling meeting requests and locking in attendance through personalized check in emails.
- Handled all travel arrangements, including booking flights, hotel accommodations, and transportation, securing smooth and efficient travel logistics.
- Streamlined front desk procedures, increasing membership enrollment and renewals by 15% through positive customer engagement.
- Cross-referenced and accounted travel expense reimbursement claims comprised original receipts, preventing potential fraud or errors.
Contract Administrative Assistant, Executive Office
The Corps Network
09.2023 - 12.2023
- Researched, prioritized, and followed up on incoming issues and concerns for executive office, including those of sensitive or confidential nature, and determined the appropriate course of action, referral, or response.
- Coordinated and managed AV for a variety of meetings, conducted research for committees and special projects, coordinated logistics, and provided support for external events.
- Assisted the Executive Assistant with administrative matters and day to day duties as they arise.
Executive Assistant
Community College Preparatory Academy
12.2020 - 06.2023
- Enforced 'gatekeeper' and 'gateway' role, creating win-win situations for direct access to the CEO’s time and office.
- Communicated directly, and on behalf of the CEO with Board members, donors, staff, and others, on matters related to programmatic initiatives.
- Achieved to build a bridge that facilitated smooth communication for the CEO to connect with senior management staff and other internal department leads, reinforcing credibility, trust, and support, and teamwork.
- Advised the CEO of upcoming commitments and responsibilities that routinely demanded time and presence.
Administrative Coordinator
Conduent
01.2012 - 04.2020
- Supervised 5 administrative clerks which included, delegating tasks, managing schedules, and monitored performance productivity.
- Reorganized and facilitated a cataloging system that organized and shelved DC Medicaid provider files by identification number.
- Managed office inventory. Coordinate on-site visits for outside contractors, vendors, and caterer.
Education
Bachelor of Arts - Spanish
University of Alabama
Tuscaloosa, AL05-1996
Skills
- Database management and reporting
- Case management and documentation
- Client relationship management
- Strategic planning and budgeting
- Policy development and implementation
- Bilingual technical support
- Microsoft Office suite proficiency
- Google Docs and Adobe skills
- Excel (pivot tables and conditional formatting)
- Mac OS expertise
Timeline
Contract Administrative Coordinator, Executive Office
AASA, The School Superintendents Association
02.2024 - 03.2025
Contract Administrative Assistant, Executive Office
The Corps Network
09.2023 - 12.2023
Executive Assistant
Community College Preparatory Academy
12.2020 - 06.2023
Administrative Coordinator
Conduent
01.2012 - 04.2020
Bachelor of Arts - Spanish
University of Alabama
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