Eddy Jean Jacques
Brooklyn,NY
Summary
Knowledgeable with solid background in maintaining secure environments. Proven track record of effectively managing access control, conducting thorough patrols, and resolving security incidents promptly. Demonstrated expertise in surveillance and risk assessment, ensuring safety and security of assets and personnel.
Overview
14
14
years of professional experience
Work History
Security Officer
JP Morgan Chase
09.2019 - Current
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Fitness and Wellness Associate
Laguardia Community College
11.2014 - 02.2019
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Eastern Parkway Branch Library
12.2012 - 02.2014
- Shelved and organized library materials
- Assisted customers when needed
Intern
Walgreens
09.2011 - 01.2012
- Organized stock room
- Assist customers when needed
- Managed shelf stocking and pricing activities
- Handled inventory and stocks
- Reviewed merchandize movement
- Inspected merchandize for quality and quantity
Group Leader, Summer Youth Employment Program
Oasis Summer Camp
07.2011 - 08.2011
- Supervised the students
- Assisted with regular routine work
- Participated in group activities
Education
LaGuardia Community College -
LaGuardia Community College
Queens, NY01.2017
Skills
- Proficient in Microsoft-Word and Excel
- Community building
- Leadership skills
- Multitasked
- Risk factor analysis
- First aid and CPR certified
- Verbal and written communication
- Surveillance
Timeline
Security Officer
JP Morgan Chase
09.2019 - Current
Fitness and Wellness Associate
Laguardia Community College
11.2014 - 02.2019
Eastern Parkway Branch Library
12.2012 - 02.2014
Intern
Walgreens
09.2011 - 01.2012
Group Leader, Summer Youth Employment Program
Oasis Summer Camp
07.2011 - 08.2011
LaGuardia Community College -
LaGuardia Community College
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