Eddy O'Saile
Seattle,WA
Summary
Dynamic professional with extensive experience in customer service and cash management at Southwest Georgia Oil. Proven ability to enhance customer satisfaction through effective communication and quality control. Skilled in point-of-sale operations and adept at resolving inquiries, ensuring a seamless transaction experience. Committed to maintaining high standards of service and operational efficiency.
Overview
22
22
years of professional experience
Work History
Clerk
Southwest Georgia Oil
02.2016 - 06.2025
- Processed and filed invoices, ensuring accurate record-keeping for financial transactions.
- Assisted customers with fuel transactions, providing prompt and courteous service.
- Managed inventory supplies, coordinating with vendors to maintain stock levels.
- Operated point-of-sale systems efficiently, minimizing transaction errors during peak hours.
- Maintained cleanliness and organization of work areas to comply with safety standards.
- Resolved customer inquiries and complaints effectively, enhancing overall customer satisfaction.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Produce Associate
Winn Dixie Supermarket
02.2014 - 02.2016
- Maintained inventory levels by restocking produce displays to ensure freshness and availability.
- Assisted customers in selecting high-quality fruits and vegetables, enhancing shopping experience.
- Operated equipment for washing and cutting produce, ensuring compliance with safety standards.
- Collaborated with team members to optimize product placement, increasing visibility and sales potential.
- Trained new associates on proper handling techniques for perishable goods to ensure safety protocols were followed.
Deli Associate
Piggly Wiggly Supermarket
10.2010 - 10.2013
- Prepared and sliced deli meats and cheeses according to customer specifications.
- Ensured compliance with food safety standards and cleanliness in the deli area.
- Assisted customers with product selection, providing knowledgeable recommendations for meal preparation.
- Operated slicing machines and scales efficiently to meet customer demands.
Census Enumerator
Census Bureau
04.2010 - 10.2010
- Conducted thorough interviews to gather accurate demographic information from households.
- Ensured data integrity by cross-referencing responses with established protocols and guidelines.
- Utilized geographic information systems (GIS) tools for efficient route planning and data collection.
- Engaged with community members to promote awareness of census importance and encourage participation.
Assistant Manager
Hots Deli
09.2007 - 11.2009
- Assisted in managing daily operations to ensure efficient service delivery and customer satisfaction.
- Trained new staff on operational procedures, enhancing team performance and service quality.
- Coordinated inventory management, reducing waste through effective stock control measures.
- Implemented scheduling strategies to optimize workforce allocation during peak hours.
- Monitored food safety standards compliance, ensuring adherence to health regulations.
- Resolved customer inquiries and complaints promptly, fostering positive dining experiences.
Kitchen Staff Member
Hots Deli
11.2005 - 09.2007
- Prepared and assembled food items according to standardized recipes and customer preferences.
- Maintained cleanliness and organization of kitchen workspace, ensuring compliance with health and safety regulations.
- Assisted in inventory management by monitoring stock levels and reporting shortages to supervisors.
- Collaborated with team members to enhance service efficiency during peak hours, improving overall customer satisfaction.
- Operated kitchen equipment safely, demonstrating proficiency in various cooking techniques and tools.
Work Student
Enterprise Community College
08.2003 - 12.2004
- Assisted faculty with course materials, ensuring timely distribution and organization.
- Conducted student orientation sessions, enhancing new student engagement and support.
- Coordinated scheduling for classroom resources, optimizing usage for multiple departments.
- Developed and maintained databases for student records, ensuring data accuracy and confidentiality.
Education
No Degree - English
Enterprise-Ozark Community College
Enterprise, ALHigh School Diploma -
Enterprise High School
Enterprise, AL05.2003
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Quality control
- Point of sale operation
- Customer service
Timeline
Clerk
Southwest Georgia Oil
02.2016 - 06.2025
Produce Associate
Winn Dixie Supermarket
02.2014 - 02.2016
Deli Associate
Piggly Wiggly Supermarket
10.2010 - 10.2013
Census Enumerator
Census Bureau
04.2010 - 10.2010
Assistant Manager
Hots Deli
09.2007 - 11.2009
Kitchen Staff Member
Hots Deli
11.2005 - 09.2007
Work Student
Enterprise Community College
08.2003 - 12.2004
No Degree - English
Enterprise-Ozark Community College
High School Diploma -
Enterprise High School