Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eddy Reyes Mejia

Boston,MA

Summary

Skilled security officer offering over 2 years of experience in security. Highly experienced in de-escalating conflicts and controlling behaviors. Background includes monitoring entrances, facility grounds and closed circuit feeds. Friendly Customer Service Cashier with 2.0 years of experience working in store retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person with ability to mediate various disputes. Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service. Accomplished Flight Attendant offering over 0.5 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.

Overview

6
6
years of professional experience

Work History

Flight Attendant

Republic Airlines
Boston, MA
09.2021 - Current
  • Ensure safety and comfort of customers onboard aircraft.
  • Answered passengers' questions and provided solutions to issues arising during flights.
  • Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
  • Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
  • Resolved passenger situations during flight involving disorderly passengers and medical emergencies.

Security Officer

Northeast Security Inc
Boston, MA
11.2019 - Current
  • Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
  • Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
  • Authorized entrance papers and granted or denied entrance to building.
  • Reported suspicious activities and persons to law enforcement.
  • Secured 15 doors in office and main building

Costumer Service

Five Guys Burgers And Fries
Boston, MA
02.2019 - 10.2019
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Demonstrated products and specific features at customer locations and special events.

Cashier

Walgreens
Boston, MA
11.2017 - 02.2019
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Community Service Volunteer

Inquilinos Boricuas En Accion (IBA)
Boston, MA
09.2016 - 08.2017
  • Educated potential participants on available services and processes to engage in program.
  • Organized and managed events and projects as part of community support services.

Education

High School Diploma -

Brighton High School
Brighton, MA
06.2019

Skills

  • Conflict resolution techniques
  • Safety and Security
  • Superior customer service
  • Stationary surveillance
  • Complaint resolution
  • Sales expertise
  • Bilingual (English & Spanish)

Timeline

Flight Attendant

Republic Airlines
09.2021 - Current

Security Officer

Northeast Security Inc
11.2019 - Current

Costumer Service

Five Guys Burgers And Fries
02.2019 - 10.2019

Cashier

Walgreens
11.2017 - 02.2019

Community Service Volunteer

Inquilinos Boricuas En Accion (IBA)
09.2016 - 08.2017

High School Diploma -

Brighton High School
Eddy Reyes Mejia