Edeline Lamousnery

• Assisted with medical procedures as needed, ensuring a smooth flow of daily operations in the clinic.
• Conducted patient intake interviews, recording and documenting relevant information.
• Managed patient scheduling and appointment confirmations to optimize clinic workflow.
• Assisted in maintaining accurate electronic health records for efficient patient care.
• Checked patient insurance, demographic, and health history to keep information current.
• Helped patients complete necessary medical forms and documentation.
• Maintained current and accurate medical records for patients.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Managed multi-line phone system and pleasantly greeted patients.

• Conducted blood draws and sample collection using established protocols to ensure patient safety and comfort.
• Maintained accurate patient records and lab documentation, ensuring compliance with regulatory standards.
• Assisted in training new phlebotomists on procedures and best practices for specimen handling.
• Implemented infection control measures and maintained cleanliness of workstations to uphold hygiene standards.
• Monitored inventory levels of phlebotomy supplies, facilitating timely reordering processes for uninterrupted service delivery.
• Reviewed laboratory results for accuracy, ensuring proper labeling and processing of specimens for diagnostic testing.
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
• Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Provided exceptional customer service to patients from diverse backgrounds, addressing concerns or questions related to their blood tests professionally and informatively.
• Handled difficult venipuncture situations skillfully, adapting techniques as needed based on individual patient needs or anatomy variations.

• Administered patient care through vital sign checks and medical history documentation.
• Assisted healthcare providers with examinations, procedures, and patient education initiatives.
• Collected and documented patient medical information such as blood pressure and weight.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
• Called and faxed pharmacies to submit prescriptions and refills.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Sanitized, restocked, and organized exam rooms and medical equipment.

• Administered patient assessments and collected vital signs to support clinical team.
• Prepared examination rooms, ensuring cleanliness and availability of necessary equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.

• Assessed patients'' conditions prior to phlebotomy procedures, identifying potential complications or contraindications before proceeding safely with the procedure.
• Updated knowledge regularly through continuing education courses, staying current on industry trends and advancements in phlebotomy techniques.
• Managed daily operations of the phlebotomy department, ensuring smooth workflow and timely completion of tasks.
• Provided exceptional customer service to patients, addressing concerns and answering questions about phlebotomy procedures.

• Performed venipuncture and capillary draws with precision and adherence to safety protocols.
• Ensured accurate labeling and documentation of specimens for laboratory processing.
• Delivered exceptional patient care by effectively communicating procedures and alleviating concerns.
• Upheld strict adherence to HIPAA regulations, maintaining the confidentiality of sensitive patient information at all times.
• Enhanced laboratory efficiency by properly labeling and processing collected specimens for testing.
• Performed specialized phlebotomy procedures such as arterial punctures or heel sticks when necessary for specific diagnostic purposes.
• Accurately documented relevant information within electronic health records systems, contributing towards smooth clinical workflow.
• Verified patients' identification for proper sample collection.
• Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.

Inpatient Hospital Setting Drawing blood from burn,icu,ticu, children unit.

explained procedures to patients to reduce anxieties, and increase patient cooperation.

conducted venipuncture and other ct procedures.

entered patient, procedure and equipment into computer system.

collect and label specimen.

patient verification .

• Provided direct patient care, ensuring comfort and safety in daily activities.
• Assisted nursing staff with medical procedures and documentation requirements.
• Monitored vital signs, reporting changes to healthcare team promptly.
• Implemented infection control protocols to maintain a safe environment.
• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Documented patient information and care activities in electronic health record.
• Helped patients with self-feeding and assisted feeding, based on individual needs.