Eden Borowiak
Miami,FL
Summary
Dynamic Operations Manager and Facilities Coordinator with a proven track record at Securitas AB and Belltown Court. Excelled in leveraging teamwork and problem-solving abilities to enhance facility functionality and customer satisfaction. Skilled in vendor coordination and emergency preparedness, achieving significant improvements in operational efficiency and safety protocols.
Dedicated Maintenance, offering years of successful team management in maintenance-driven roles. Adept at scheduling facilities maintenance to minimizing downtime and safety hazards. Well-versed in equipment troubleshooting and repair with focus on quality and efficiency.
Overview
6
6
years of professional experience
Work History
Facilities Coordinator
Belltown Court
01.2023 - 12.2024
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Built relationships with vendors and contractors to support timely and cost-effective services.
- Assisted with meetings and conference room reservations.
- Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
Operations Manager
Securitas Security Services
07.2018 - 01.2023
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Analyzed trends in security threats to proactively address potential issues before they escalated.
- Conducted regular risk assessments to identify potential vulnerabilities and develop appropriate countermeasures.
Education
Associate of Science -
Wabash Valley College
Illinois City, ILSkills
- Problem-solving
- Work orders
- Vendor coordination
- Decision-making
- Staff training
- Client relationships
- Teamwork
- Problem-solving abilities
- Emergency preparedness
- Onboarding and orientation
Languages
Amharic
Native or Bilingual
Timeline
Facilities Coordinator
Belltown Court
01.2023 - 12.2024
Operations Manager
Securitas Security Services
07.2018 - 01.2023
Associate of Science -
Wabash Valley College
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