Eden Clayton
Summary
Detail-oriented Customer Service Specialist with experience in front desk operations, scheduling, and administrative support. Excels in communication, problem-solving, and multitasking while fostering positive client relationships. Capable of managing high-volume calls, maintaining accurate records, and coordinating schedules to deliver exceptional service in fast-paced settings.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Private Nanny
Private Client
Jacksonville , FL
08.2025 - Current
- Provided daily childcare and supervision for children of various ages
- Planned educational and recreational activities to support development
- Managed schedules, transportation, meals, and household routines
- Communicated regularly with parents regarding children’s progress and needs
- Maintained a safe, organized, and supportive environment
Private Tutor
Self Employed Services
Jacksonville , FL
12.2025 - 04.2026
- Provided one-on-one academic support to elementary and middle school students
- Assisted with homework, test preparation, and study skills
- Developed personalized learning strategies based on student needs
- Monitored student progress and communicated with parents
- Encouraged confidence, critical thinking, and positive study habits
After-School Counselor
Jewish Community Alliance
Jacksonville , FL
08.2024 - 08.2025
- Supervised groups of students in a structured educational environment
- Assisted with homework, enrichment activities, and student engagement
- Maintained attendance records and monitored student safety
- Resolved conflicts and behavioral concerns professionally
- Collaborated with staff and families to support student development
- Created a positive, inclusive, and supportive atmosphere
Kids Day Spa Associate
Goodwill Industries Of North Florida
Jacksonville , FL
06.2024 - 08.2024
- Managed front desk operations and guest check-in procedures
- Scheduled appointments and answered incoming phone calls
- Processed payments and maintained accurate transaction records
- Assisted customers with questions regarding services and bookings
- Maintained cleanliness and organization throughout the facility
- Delivered exceptional customer service in a fast-paced environment
Cashier
Dollar Tree
Jacksonville , FL
01.2024 - 04.2024
- Processed customer transactions accurately using cash registers and POS systems
- Assisted customers with product locations, purchases, and general inquiries
- Handled cash, debit, and credit card payments while maintaining register accuracy
- Restocked merchandise and maintained organized store displays
- Assisted with opening and closing procedures, including cash drawer reconciliation
- Resolved customer concerns professionally and provided excellent customer service
Team Member
Cinemark
Jacksonville , FL
06.2022 - 11.2022
- Delivered exceptional customer service in a fast-paced entertainment environment
- Operated cash registers and processed ticket and concession sales accurately
- Prepared food and beverages while following health and safety standards
- Assisted guests with theater information, seating, and showtime questions
- Maintained cleanliness of auditoriums, concession areas, and common spaces
- Collaborated with team members to ensure smooth daily operations and guest satisfaction
Education
Associate of Arts - Psychology
Florida State College
Jacksonville, FL 08.2024 - 06.2026
Douglas Anderson School of The Arts
Jacksonville , FLSkills
- Customer Service
- Data Entry
- Microsoft Word
- Microsoft Outlook
- Google Workspace
- Appointment Scheduling
- Calendar Management
- Phone Support
- Email Communication
- Cash Handling
- Conflict Resolution
- Time Management
- Multitasking
- Administrative Support
- Problem Solving
- Record Keeping
- Team Collaboration
- Customer Relationship Management (CRM)
- Organization
- Attention to Detail
Certification
- CPR Certification
- Valid Florida Drivers License
Languages
English
Full Professional
Timeline
Private Tutor
Self Employed Services
12.2025 - 04.2026
Private Nanny
Private Client
08.2025 - Current
After-School Counselor
Jewish Community Alliance
08.2024 - 08.2025
Associate of Arts - Psychology
Florida State College
08.2024 - 06.2026
Kids Day Spa Associate
Goodwill Industries Of North Florida
06.2024 - 08.2024
Cashier
Dollar Tree
01.2024 - 04.2024
Team Member
Cinemark
06.2022 - 11.2022
Douglas Anderson School of The Arts