Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager

Eden Frost

Rochester,NY

Summary

Dynamic and results-oriented professional with a proven track record at Amazon, adept in time management and leadership. Excelled in enhancing customer satisfaction and team performance through strategic development and relationship building. Demonstrated excellence in issue resolution and training, significantly contributing to operational efficiency and team success. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Client Service Representative position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Amazon Associate

Amazon
02.2024 - 08.2024
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Wrapped, boxed and weighed department products.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Roc E6 Assistant Coach

Lacrosse
06.2020 - 09.2023
  • Advised head coach on discipline, performance, and other decision-making areas.
  • Mentored athletes on sportsmanship, leadership skills, and maintaining a strong work ethic both on and off the field.
  • Developed strong relationship with players to assist in reaching goals, build trust and rapport.
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
  • Developed and implemented training drills to improve team cohesiveness and performance.
  • Enhanced team performance by developing and implementing effective training programs tailored to individual athlete needs.
  • Collaborated with head coach to develop and maintain team schedule and practices to enhance preparedness.
  • Conducted thorough scouting reports on opponents by analyzing game film and developing strategies to exploit their weaknesses while maximizing our strengths.
  • Assisted in creating and executing practice plans for athletes to help reach highest potential.
  • Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
  • Developed and delivered presentations to educate clients on topics related to coaching.
  • Developed relationships with clients to provide ongoing support and encouragement.
  • Researched latest industry trends and developments to keep abreast of best practices.
  • Offered constructive feedback to clients to help reach goals.
  • Led drills and practice sessions to refine team tactics and individual skills.
  • Strengthened defensive plays, analyzing competitor strategies and adapting training accordingly.

Education

High School Diploma -

Gates Chili High School
Rochester, NY
06-2023

Skills

  • Time Management
  • Attention to Detail
  • Leadership Qualities
  • Workplace Safety
  • Relationship Building
  • Courteous and Professional
  • New Hire Training
  • Issue Resolution
  • Research abilities
  • Strategy Development
  • Event Coordination
  • Friendly and Helpful
  • Team Cooperation

Timeline

Amazon Associate

Amazon
02.2024 - 08.2024

Roc E6 Assistant Coach

Lacrosse
06.2020 - 09.2023

High School Diploma -

Gates Chili High School

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Eden Frost