Sofia Jackson
Yorktown,VA
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Baker
Sweet Beans Coffee
2023.12 - Current
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Operated and maintained bakery equipment, including ovens and mixers.
- Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
Executive Assistant
Software Engineering Services Inc.
2022.01 - Current
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Created shareable content that resonated with followers, driving increased engagement rates and audience growth.
Bakery Associate
Smallcakes Cupcakery & Creamery
2021.02 - 2022.03
- Prioritized helping customers over completing other routine tasks in store.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
- Used in-store system to locate inventory and place special orders for customers.
Education
Bachelor of Arts - Theater Arts
Christopher Newport University
Newport News, VA05.2026
Associate of Science - Business Administration
Christopher Newport University
Newport News, VA05.2026
Skills
- Basic Mathematics
- Batter and Filling Preparation
- Recipe creation and conversion
- Allergen awareness
- Executive Schedule Management
- Database Management
- Scheduling
- Calendar and Scheduling Software
- Intuit QuickBooks
- Customer Service
- Keyword optimization
- Content Curation
Timeline
Baker
Sweet Beans Coffee
2023.12 - Current
Executive Assistant
Software Engineering Services Inc.
2022.01 - Current
Bakery Associate
Smallcakes Cupcakery & Creamery
2021.02 - 2022.03
Bachelor of Arts - Theater Arts
Christopher Newport University
Associate of Science - Business Administration
Christopher Newport University
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