Eden Jimenez
San Antonio,TX
Summary
Dependable worker, successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
La Fogata Authentic Mexican Restaurant
2024.01 - 2024.08
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Hostess
Rock & Brews
2023.06 - 2024.03
- As the first person customers meet, understanding the importance of creating and maintaining a welcoming environment.
- In my position as a hostess, I not only monitor activity to determine seating and dining flow, I also assist the wait staff in delivering food orders from the kitchen.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- My leadership has entrusted me to manage the "To Go" service from receiving calls to preparing and ensuring the experience of our takeout customer is consistent with our mission to provide only high quality service.
Sandwich Artist
Jersey Mikes
2022.01 - 2023.05
- Highly motivated Sandwich Artist with excellent customer service skills working in a fast-paced environment.
- Detailed oriented with a friendly personality providing quality service while maintaining safety and sanitation.
- Quick learner who works well with others.
- Trained new hires on the art of making sandwiches as well as cashier responsibilities.
- Managed the grill and slicer.
- Prepped to-go orders and ensured the store was clean at closing.
Host
Texas Roadhouse
2021.06 - 2022.11
- Friendly and enthusiastic Host in a quick-moving setting.
- Excellent organizational skills and ability to multi-task.
- Ability to learn new skills quickly and provide creative problem-solving.
- Greeted guests and seated them appropriately at a table or in a waiting area suitable for their needs.
- Answered telephone calls and responded to inquiries, and received and recorded dining reservations.
- Minimized inconvenience and able to resolve difficulty through effective verbal communication.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Brandeis Student Intern
Brandeis
2021.08 - 2022.06
- Honored to be a part of a field-based internship program called Instructional Practice in Education and Training.
- An enthusiastic, caring educator that believes all children can learn and thrive.
- Created education plans and other instructional materials consistent with individual learning needs and behaviors to encourage children in advancing in their social development.
- Interactions with first and third graders.
- Proven ability to work in chaotic situations and still maintain a sense of humor.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
Education
Northwest Vista Community College
3535 N Ellison Dr San Antonio, Tx 7825108.2027
High School Diploma -
Brandies High School
13011 Kyle Seale Pkwy San Antonio, Tx 7824901.2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
Certification
BLS certification
Timeline
Server
La Fogata Authentic Mexican Restaurant
2024.01 - 2024.08
Hostess
Rock & Brews
2023.06 - 2024.03
Sandwich Artist
Jersey Mikes
2022.01 - 2023.05
Brandeis Student Intern
Brandeis
2021.08 - 2022.06
Host
Texas Roadhouse
2021.06 - 2022.11
Northwest Vista Community College
High School Diploma -
Brandies High School
BLS certification
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