Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eden Navarro

Buffalo,NEW YORK

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Guest Advocate

Target
12.2021 - 11.2023
  • Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
  • Welcomed guests on arrival, displaying professional and friendly approach.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Resolved guest complaints and discrepancies in prompt and courteous manner.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Student Intern

Buffalo Leadership
09.2022 - 06.2023
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Planned, prepared and participated in monthly meetings and events.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Collaborated with senior management on new initiatives to build confidence.

Student Intern

The Foundry Program
09.2022 - 02.2023
  • Reported back to instructor to receive weekly-day tasks and responsibilities
  • Planned, prepared and participated in weekly meetings and events.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Collaborated with senior management on new initiatives to build confidence.
  • Supported with creating project marketing materials to promote services.
  • Provided project progress updates and proposed solutions to issues.

Education

High School Diploma -

Charter School For Applied Technologies E
Buffalo, NY
06.2023

Skills

  • Upselling techniques
  • Customer Service
  • Organizational skills
  • Problem-solving abilities
  • Guest relations
  • Telephone etiquette
  • Time management
  • Cash handling
  • Active listening
  • Computer literacy
  • Complaint handling
  • Positive attitude

Certification

  • Buffalo Youth Leadership - 2022-2023

Timeline

Student Intern

Buffalo Leadership
09.2022 - 06.2023

Student Intern

The Foundry Program
09.2022 - 02.2023

Guest Advocate

Target
12.2021 - 11.2023

High School Diploma -

Charter School For Applied Technologies E

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Eden Navarro