Eden rayburn

• Develop strong customer relationships to encourage repeat business
• Assist customers in identifying issues and explained solutions to restore service and functionality.
• Use ticketing systems to manage and process support actions and requests.

• Verify document authenticity to process license application.

•Investigated past and current licensees to perform record checks.

• Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved.

• Educated customers about billing, payment processing and support policies and procedures.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.
• Delivered prompt service to prioritize customer needs.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.