Eden Shoemake
Ventura,CA
Summary
Well-organized and equipped with varied experiences in administrative and customer service roles. Driven to increase overall efficiency while maintaining a friendly smile each day. Serves each guest with a warm welcome and positive tone.
Overview
3
3
years of professional experience
Work History
Receptionist
Jaguar Land Rover Ventura
04.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Supervisor
Chick-fil-A
02.2021 - 03.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
Education
Associate of Science - Natural Science
Ventura College
Ventura, CA06.2023
High School Diploma -
El Camino High School
Ventura06.2022
Skills
- Answer Telephone Calls
- Time Management
- Friendly Smile
- Optimistic
Timeline
Receptionist
Jaguar Land Rover Ventura
04.2023 - Current
Supervisor
Chick-fil-A
02.2021 - 03.2023
Associate of Science - Natural Science
Ventura College
High School Diploma -
El Camino High School
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