Edena Gooden
North Little Rock,AR
Summary
Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 10 years of healthcare experience. Skilled at recording vital signs, collecting specimens, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.
Overview
14
14
years of professional experience
Work History
Patient Care Technician
Baptist Health Medical Center
03.2013 - Current
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Collected and transported specimens to prepare for lab testing.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Documented patient information and care activities in electronic health record.
- Transported patients between rooms and appointments or testing locations.
Clinical Coordinator
South Arkansas Youth Services
05.2010 - 01.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Communicated with patients, ensuring that medical information was kept private.
- Scheduled appointment, managed pre-certifications and verified insurance coverage.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Nursing
University of Arkansas At Little Rock
Little Rock, AR05.2025
No Degree - Phlebotomy And EKG
South Arkansas Community College
El Dorado, AR08.2012
High School Diploma -
Magnolia High School
Magnolia, AR05.2007
Skills
- Information Protection
- Patient Observation
- Emergency Response
- Patient Education
- Specimen Collection
Timeline
Patient Care Technician
Baptist Health Medical Center
03.2013 - Current
Clinical Coordinator
South Arkansas Youth Services
05.2010 - 01.2013
Nursing
University of Arkansas At Little Rock
No Degree - Phlebotomy And EKG
South Arkansas Community College
High School Diploma -
Magnolia High School
Similar Profiles
Remnique TomassiniRemnique Tomassini
Certified Pharmacy Technician at Baptist Health Medical Center-Little RockCertified Pharmacy Technician at Baptist Health Medical Center-Little Rock
Brittany RichardsonBrittany Richardson
Surgery Coordinator at Baptist Health Medical CenterSurgery Coordinator at Baptist Health Medical Center
Ayana HarperAyana Harper
Patient Registration Specialist at Baptist Health Medical CenterPatient Registration Specialist at Baptist Health Medical Center
Amanda FerrellAmanda Ferrell
Student Nurse Extern at Baptist Health Medical CenterStudent Nurse Extern at Baptist Health Medical Center
Zachary GoviaZachary Govia
Buyer & Inventory Controller at Westrock Coffee CompanyBuyer & Inventory Controller at Westrock Coffee Company