Edereida Zavaleta
Red Oak,TX
Summary
Dedicated Administrative Professional with a proven track record in community outreach, event coordination, and volunteer recruitment. Expert in streamlining office operations, including calendar management and database administration, within fast-paced environments. A self-motivated collaborator skilled at building community relationships, creating promotional materials, and maintaining meticulous records to drive program success.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Receptionist/Contractor
WellMed Charitable Foundation Senior Activity Center
Dallas, TX
09.2025 - 01.2026
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Oversaw inventory of office supplies, ensuring availability while minimizing costs.
- Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
- Increased program attendance by recruiting new participants through targeted community outreach while maintaining high client retention through consistent, quality service.
- Organized special events such as holiday celebrations or intergenerational activities that fostered social connections and created lasting memories for participants.
- Created and distributed flyers, announcements and promotional materials for events and activities.
- Prepared rooms, equipment and supplies and maintained clean activity area to foster welcoming environment and maximize participation.
- Encouraged, supported and assisted members with activities and documented activity attendance and degree of involvement.
- Collaborated with community members, staff and local organizations to support program success.
Administrative Assistant
N.D.A Trucking LLC
Red Oak, TX
02.2023 - 08.2025
- Maintained confidentiality of sensitive information by adhering to strict privacy policies.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed filing system entered data and completed other clerical tasks.
- Handled assignments independently with good judgement and critical thinking skills.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Organized, maintained and updated information in computer databases.
- Assisted with onboarding new clients and securing paperwork completion.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Receptionist
Red Oak ISD
Red Oak, TX
08.2023 - 07.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Prepared reports, maintained participation records, and documented event outcomes.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Corresponded with clients through email, telephone, or postal mail.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Recruited and coordinated volunteers for school and community center events.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Supported community engagement initiatives through communication and relationship building.
- Helped maintain office security by monitoring visitor access and issuing badges.
- Maintained accurate records and databases related to outreach efforts and participant involvement.
Substitute Teacher, K-5
Ferris ISD
Ferris, TX
08.2015 - 12.2016
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Supervised lunchroom and recess activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Followed lesson plans designed by absent teachers.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Paraprofessional Assistant
Ferris ISD
Ferris, TX
08.2010 - 05.2012
- Aided teachers in administrative tasks such as grading, data entry, and report preparation, allowing them to focus on instruction.
- Increased student engagement through the implementation of interactive learning activities tailored to individual needs.
- Collaborated with other paraprofessionals to share best practices and insights on creating more effective support systems for students.
- Developed strong working relationships with colleagues, participating in professional development opportunities for continuous improvement.
- Encouraged student participation during group activities, fostering teamwork and cooperation skills.
- Assisted in the planning and execution of field trips, reinforcing curriculum concepts through hands-on experiences outside the classroom environment.
- Upheld the highest standards of confidentiality and professionalism when working with sensitive student information and situations.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Assisted with school field trips and special events by collecting permission slips and payments.
- Helped teachers manage bus loading and unloading.
Education
High School Diploma -
Continental Academy
Miramar, FL08-2009
Skills
- Fluent in Spanish
- Word/Excel/Outlook/PowerPoint
- CRM
- Skyward
- Customer and Client relations
- Prioritization
- Office Administration
- Data Collection
- Microsoft Office Suite
- Data Entry
- Meticulous attention to detail
- Scheduling
- Documentation
- Critical Thinking
- Canva
- Adobe
Certification
CPR Certification, 05/2024
Seizure Certification, 09/2023
NCLB Paraprofessional Region 10, 11/2011
Certified Nursing Assistant 6/2004-6/2006
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist/Contractor
WellMed Charitable Foundation Senior Activity Center
09.2025 - 01.2026
Receptionist
Red Oak ISD
08.2023 - 07.2024
Administrative Assistant
N.D.A Trucking LLC
02.2023 - 08.2025
Substitute Teacher, K-5
Ferris ISD
08.2015 - 12.2016
Paraprofessional Assistant
Ferris ISD
08.2010 - 05.2012
High School Diploma -
Continental Academy