Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Edgar Avitia

Franklin Park,IL

Summary

Dynamic entrepreneur with a proven track record at MCA Home Solutions, LLC, excelling in strategic thinking and customer relations. Spearheaded the launch of new product lines, significantly enhancing brand loyalty and client satisfaction. Expert in operational planning and team leadership, adept at troubleshooting and maintaining HVAC systems, ensuring high-quality service and repeat business. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.

Overview

7
7
years of professional experience

Work History

Entrepreneur

MCA Home Solutions, LLC
02.2018 - 09.2024
  • Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
  • Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
  • Launched new product lines successfully through comprehensive planning, strategy and research.
  • Determined business plan, mission statement, and vision.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Repaired and replaced motors, bearings and belts.
  • Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
  • Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
  • Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.

Education

High School Diploma -

Plano High School
Plano, IL
05.1995

Skills

  • Goal Setting
  • Entrepreneurial personality
  • Strategic Thinking
  • Customer Relations
  • Team Development
  • Operational planning
  • Revenue Generation
  • Risk Mitigation
  • Customer Service
  • Team Leadership

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Entrepreneur

MCA Home Solutions, LLC
02.2018 - 09.2024

High School Diploma -

Plano High School
Edgar Avitia