Guillermo Estrada
Los Angeles,United States
Summary
Proven multi-tasker and problem-solver, excelled in roles at Auto Zone Auto Parts and Glenair, enhancing product quality and customer satisfaction. Leveraged excellent people skills and a keen eye for detail to identify and rectify quality issues, fostering repeat business and streamlining operations. Demonstrated reliability and punctuality, balancing customer engagement with inventory management efficiently.
Overview
4
4
years of professional experience
Work History
Sales Associate
Auto Zone Auto Parts
05.2023 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Implemented cleaning duties around the store.
Quality Control Inspector
Glenair
03.2021 - 10.2021
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Verified accuracy of shipping and receiving documents and maintained records.
- Worked effectively in fast-paced environments.
Quality Control Inspector
ADJ
02.2020 - 01.2021
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Used pallet jacks to move merchandise.
Sales Floor Associate
Curacao
10.2019 - 05.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
Education
High School Diploma -
Belmont High School
Los Angeles06-2016
Skills
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Auto Zone Auto Parts
05.2023 - 10.2023
Quality Control Inspector
Glenair
03.2021 - 10.2021
Quality Control Inspector
ADJ
02.2020 - 01.2021
Sales Floor Associate
Curacao
10.2019 - 05.2020
High School Diploma -
Belmont High School
Similar Profiles
Dakota MassieDakota Massie
Manager of Operations at Auto Zone Auto PartsManager of Operations at Auto Zone Auto Parts
Edward SmithEdward Smith
Commercial Driver at Auto Zone Auto PartsCommercial Driver at Auto Zone Auto Parts
Rodney BroussardRodney Broussard
Hub Delivery Driver at Auto Zone Auto PartsHub Delivery Driver at Auto Zone Auto Parts