Edgar Delgadillo

Sales Associate

Oreillys

01.2020 - 07.2024

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Engaged with customers to effectively build rapport and lasting relationships.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Collaborated with team members to achieve monthly sales targets.
Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
Led team meetings focused on sales techniques and product features, boosting overall team performance.
Increased customer loyalty with personalized shopping experiences and attentive service.
Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
Resolved customer complaints with patience and understanding, restoring customer confidence.
Managed inventory to ensure product availability, contributing to uptick in sales.
Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
Performed cash, card, and check transactions to complete customer purchases.
Wrapped, boxed and weighed bakery department products.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Monitored customers for signs of security concerns and escalated issues to management.
Recommended complementary purchases to customers, increasing revenue.
Developed strong rapport with customers and created positive impression of business.
Prioritized helping customers over completing other routine tasks in store.
Used in-store system to locate inventory and place special orders for customers.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Provided exceptional services and pleasant shopping experiences to retail customers.
Created inviting environment for customers by maintaining store organization and cleanliness.
Built customer loyalty and retention by delivering excellent shopping experiences.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Listened to customer needs and desires to identify and recommend optimal products.
Engaged in friendly conversation with customer to better uncover individual needs.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Managed efficient cash register operations.
Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
Monitored sales trends to adjust sales strategies and meet changing customer demands.
Coordinated sales promotions and events to drive store traffic and increase sales volume.
Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.

Summary

Overview

Work History

Sales Associate

Education

Not Yet - Engineering Mechanics

Skills

Languages

Timeline

Sales Associate

Not Yet - Engineering Mechanics

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