EDGAR DIAZ
Redwood City,CA
Summary
Experienced professional with over 10 years of expertise in revolutionizing maintenance management. Solutions-driven approach to budgeting, plumbing, HVAC, painting, construction, renovations, and appliance repairs (electrical and gas). Proficient in Yardi, Appfolio, and MRI systems. Consistently builds positive relationships with residents, clients, vendors, and colleagues. Dependable and self-motivated with clear and effective communication skills. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Service Manager
Greystar Property Management
12.2022 - Current
- Analyzed service reports to identify areas of improvement.
- Resolved customer complaints in professional and timely manner.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Developed strong relationships with vendors and suppliers, resulting in improved product support and better pricing for customers.
Regional Maintenance Supervisor
Oakwood Redwood City
08.2020 - 12.2022
- Enhanced The Community, leading the region in customer service, ticket response time, and EBITDA
- Preformed Daily and monthly inspections for prevention of maintenance
- Coordinate and schedule with vendors for upcoming projects as well as turnovers
- Supervision of staff in charge of anything to do with maintenance
- Supervised safety, prevention and fire protection programs.
- Monitored building systems and directed preventive maintenance.
- Provided guidance to management regarding project bids for onsite improvements.
Maintenance Supervisor
Pinnacle Management
10.2012 - 12.2019
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
Education
High School Diploma -
WILLOW GLEN HIGH SCHOOL
SAN JOSE, CADAS Certified Electrician - Electrical Engineering
Institute For Business & Technology
Santa Clara, CASkills
- Design Thinking
- Electrical Knowledge
- HVAC
- Problem-Solving
- Computer Literacy
- Project Management Tools
- Strong Communication
- Team leadership
- Positive attitude
- Problem-solving
- Customer service management
Certification
- OSHA Certified
- CAMT Certified
- CPO Certified
- EPA Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Service Manager
Greystar Property Management
12.2022 - Current
Regional Maintenance Supervisor
Oakwood Redwood City
08.2020 - 12.2022
Maintenance Supervisor
Pinnacle Management
10.2012 - 12.2019
- OSHA Certified
- CAMT Certified
- CPO Certified
- EPA Certified
High School Diploma -
WILLOW GLEN HIGH SCHOOL
DAS Certified Electrician - Electrical Engineering
Institute For Business & Technology
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