Edgar Duty

• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Maintained confidentiality and discretion while handling sensitive information relevant to company operations.

Received training on the proper and safe use of multiple types of forklifts

• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
• Packed items into appropriate containers for shipment.

• Receive expert training and develop skills in asset protection techniques.
• Build and foster strong relationships with store teams and law enforcement agencies.
• Utilize surveillance techniques to identify and apprehend shoplifters and dishonest employees.
• Leverage de-escalation tools to maintain a safe environment for customers and colleagues.
• Recover stolen merchandise and provide statements and evidence to support investigations.
• Prepare detailed reports on theft incidents, investigations, and audits.
• Maintain strict compliance with company policies and laws regarding apprehensions, searches, and evidence preservation.
• Build partnerships with store colleagues and external groups, including law enforcement.
• Testify in court for criminal and civil cases.
• Train colleagues on protocols to protect company assets.
• Respond to alarm conditions and handle special assignments.
• Provide first aid for customers and colleagues when needed.
• Uphold Macy’s commitment to diversity, inclusion, and respect in all interactions.
• Exhibit flexibility in availability, including evenings, weekends, and holidays.

• Worked in a fast-paced environment to ensure timely delivery of merchandise to stores and customers.
• Loaded and unloaded cartons and merchandise from delivery vehicles and conveyor systems.
• Lifted, carried, and processed items efficiently to meet established standards.
• Trained and licensed to operate power equipment, ensuring adherence to safety guidelines.
• Followed company policies and procedures, including safety and security guidelines.
• Maintained a high level of productivity, processing merchandise within department and location standards.
• Streamlined warehouse layout for optimal space utilization, enabling easier access to frequently picked items.

• Prepped food and produced 800-1000 dishes every weekend as part of a six-person team.
• Specialized in pizza, fried foods, and calamari for comedy club talent and patrons.
• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
• Prepared food items in compliance with recipes and portioning control guidelines.

• Prepared food items in a timely and hygienic manner while adhering to standardized recipes.
• Ensured stocking of items throughout the shift and maintained food quality to the highest standards.
• Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

• Delivered exceptional guest service and hospitality, ensuring a positive customer experience.
• Operated the drive-through window and sales register efficiently and quickly.
• Demonstrated integrity and honesty in interactions with guests, team members, and managers.
• Followed company food safety procedures and health and safety regulations.
• Successfully drove new product lines to increase annual profits by 2%.