Edgar Ignacio
Hammond,IN
Summary
Accomplished business owner with a proven track record at Unique Touch Pro Painting, LLC, and Custom Designers, enhancing customer satisfaction and streamlining operations. Expert in project management and relationship building, I excel in driving results through strategic planning and effective team oversight. Skilled in client service and business planning, my leadership significantly boosts operational efficiency and project success.
Overview
13
13
years of professional experience
Work History
Owner
Unique Touch Pro Painting, LLC
03.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Calucated daily project to complete jobs.
Crew Leader
Custom Designers
03.2017 - 03.2021
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
Line FIller
Accurate Dispersions
02.2012 - 03.2017
- Facilitated smooth communication between departments such as warehousing, maintenance, quality control, planning teams for seamless operation management.
- Unloaded gallon buckets with fork lift from semi trailer
- Filled gallon buckets with product
- Light Cleaning
- MIx product in tank containers
Education
High School Diploma -
Calumet High School
Gary, IN 06.2006
Skills
Customer Relations
Small business operations
Relationship Building
Verbal and written communication
Client Service
Project Management
Business Management
Business Planning
Strategic Planning
Project estimating
Staff Management
Team Oversight
Consulting
Bidding processes
Attention to Detail
Customer Service
Teamwork and Collaboration
Languages
Spanish
Native or Bilingual
Timeline
Owner
Unique Touch Pro Painting, LLC
03.2021 - Current
Crew Leader
Custom Designers
03.2017 - 03.2021
Line FIller
Accurate Dispersions
02.2012 - 03.2017
High School Diploma -
Calumet High School
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