Edgar Lex Hernandez

• Supervised daily dining operations to ensure quality service and student satisfaction.
• Trained new staff on food safety protocols and customer service standards.
• Assisted in resolving customer complaints to improve overall dining experience.
• Conducted regular inspections of dining facilities to uphold health regulations and safety standards.
• Monitored inventory levels and assisted with supply ordering processes.

• Oversaw and managed the Workforce Education Department, which included about 20 programs
• Cross-departmental collaboration with all the departments in our college.
• Career Exploration and Development Experience
• Served as the main contact for all of our business partners in our service area. Built
  Partnerships.

• Began supervision duties over the workforce education staff of 4.
• Student coaching/advising of students entering the division
Admin duties such as registering students, creating/scheduling classes, and working
on class spreadsheets.
• Main recruiter for the Workforce Education department
• Collaboration with outside entities for training partnerships

• Served as a general recruiter of Angelina College
• Gained knowledge about all departments across the college
• Traveled and attended various college fairs.
• Presented and promoted all of our programs to different entities (Schools, City events, Workforce solutions)
• Experience in financial aid. Organization of financial aid workshops in many different schools in our service area.

• Managed cash and card transactions, handling payments directly from customers at
  their vehicles
• Trained new employees on proper procedures, customer service standards, and safety
  protocols
• Managed and ordered inventory
• Interim management and organization of a staff of about 20 at a time