Edgar Manu
Orem,UT
Summary
I am a communicative customer service professional who puts the company and business first. I am motivated to maintain customer satisfaction and contribute to company success.
Overview
3
3
years of professional experience
Work History
Customer Service Representative and Issue Room
Utah Valley University, South Franklin Community Center
Orem, UT
08.2021 - 05.2023
- Engage in conversation with students, teachers, staff, and visitors on campus. Helping them with whatever task I was required to do pertaining to inquiries about the campus, regardless of position.
- On the backend, the issue room is a place where staff and students alike would come for a change of gym clothes or a towel when a class or recreation is needed. I folded laundry when the time was needed, and ran errands requested by my boss.
- Worked with computers and technology in order to keep up with the developing software needed to track customer satisfaction.
Fast Food Worker
Taco Bell, Utah Valley University
Orem, UT
08.2020 - 05.2022
- I coordinated with other departments when additional support was needed during peak hours.
- I maintained a clean work environment by sweeping floors, and wiping down counters regularly.
- I usually went between working the food line and tending to the customers at the front of the store.
- I processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Education
High School Diploma -
American Heritage of South Jordan
06-2020
High School Diploma -
American International School of Utah
Murray, UT05-2019
Utah Valley University
Orem, UTSkills
- Complaint resolution
- Multitasking
- Scheduling
- Opening and closing accounts
- Problem-solving
- Brand representation
- Adaptability and flexibility
- Verbal and written communication
- Empathy and patience
- Decision-making
- Adaptive team player
- Grammar
- Time management
- Strong teamwork
- Receiving support
- Sales expertise
- Hospitality and accommodation
- Typing
- Account updating
Affiliations
- Avid gym goer.
- Cook.
- Avid soccer player.
- Student.
Languages
English
Native/ Bilingual
Twi
Native/ Bilingual
Spanish
Limited
French
Professional
Timeline
Customer Service Representative and Issue Room
Utah Valley University, South Franklin Community Center
08.2021 - 05.2023
Fast Food Worker
Taco Bell, Utah Valley University
08.2020 - 05.2022
High School Diploma -
American Heritage of South Jordan
High School Diploma -
American International School of Utah
Utah Valley University
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