Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Edgar Mendez

Tempe,AZ

Summary

Skilled Field Service Engineer and Shift Lead with hands-on experience in equipment installation, troubleshooting, and upgrades. Strong leadership in coordinating shift operations, mentoring team members, and ensuring safety compliance. Known for delivering efficient service, driving process improvements, and enhancing customer satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Shift Lead

Asml Us
11.2024 - Current
  • Led daily shift operations, ensuring alignment with project timelines, safety standards, and customer expectations.
  • Delegated tasks and coordinated team activities to optimize workflow and resource utilization across multiple service engagements.
  • Acted as primary point of contact for escalations during shift, resolving issues promptly and maintaining service continuity.
  • Monitored team performance and provided real-time coaching to maintain high standards of quality and efficiency.
  • Facilitated shift handovers with clear documentation and communication to ensure seamless transitions and operational consistency.
  • Supported workforce planning by assessing staffing needs and adjusting assignments to meet dynamic field requirements.

Upgrade Install and Relocation Engineer

Asml Us
10.2022 - Current
  • Coordinated with cross-functional departments including Pre-Install, Material Handlers, In-Fab Coordinators, and Technical Install Coordinators to streamline communication and enhance collaboration between engineers and office personnel.
  • Installed and configured EUV tools such as 3600 and 3800 series at customer sites, ensuring full operational readiness and compliance with specifications.
  • Supported field swaps and local upgrades by adhering to updated procedures and providing real-time feedback to improve process efficiency.
  • Escalated unresolved issues to second-line support with complete documentation, improving handover quality and resolution speed.
  • Coordinated and performed scheduled procedures by preparing all necessary tools, parts, and documentation, ensuring efficient use of customer machine time windows.
  • Conducted pre-task risk assessments and implemented appropriate safety measures to mitigate potential hazards on customer sites.
  • Adhered strictly to safety protocols and company guidelines during installation, maintenance, and upgrades to ensure a hazard-free work environment.
  • Ensured proper use of personal protective equipment (PPE) and verified that all tools and equipment met safety standards before use.
  • Promoted safety awareness among team members and customers, reinforcing safe work habits and compliance with local regulations.
  • Provided expert advice on procedural changes to improve system reliability and user experience.
  • Identified process inefficiencies and improvement opportunities, reporting findings to stakeholders to support continuous improvement initiatives.
  • Maintained and expanded technical knowledge, actively sharing best practices and lessons learned with peers to foster team development.
  • Mentored junior engineers during initial field assignments, offering guidance and support to ensure successful task completion and skill development.

Aircraft Electrician

US Army
12.2016 - 09.2022
  • Tested and troubleshot instruments, components and assemblies, using circuit testers, oscilloscopes, or voltmeters
  • Kept records of maintenance and repair work
  • Assembled components such as switches, electrical controls and junction boxes, using hand tools and soldering irons
  • Installed electrical and electronic components, assemblies and systems in aircraft, used hand tools, power tools, and soldering irons
  • Assisted with new hire orientation and employee training
  • Met deadlines while maintaining high-quality deliverables
  • Adjusted, repaired and replaced malfunctioning components and assemblies, using hand tools and soldering irons
  • Promoted workplace safety by strictly adhering to established guidelines when working with high-voltage equipment and hazardous materials.
  • Continuously expanded knowledge of industry best practices, regulations, and emerging technologies through ongoing professional development opportunities.
  • Increased team productivity through cross-functional collaboration with fellow electricians, mechanics, and technicians in addressing aircraft issues.

Heavy Vehicle Driver

US Army
05.2021 - 04.2022
  • Drove trucks and tractor-trailer combinations to transport and deliver products
  • Checked all load-related documentation for completeness and accuracy
  • Reported vehicle damage, accidents and traffic violations to dispatchers
  • Secured cargo for transport to reduce hazards and safeguard equipment

Forklift Operator

US Army
01.2020 - 03.2022
  • Loaded and unloaded trucks with forklifts and pallet jacks
  • Checked conditions of trailers after contents have been unloaded to ensure that there has been no damage
  • Disconnected air and electrical lines to safely uncouple trailers
  • Performed maintenance and repairs on forklifts and other transport vehicles

Team Leader

US Army
10.2020 - 07.2021
  • Communicated work goals and deadlines to employees to increase productivity and meet project benchmarks
  • Conducted performance reviews to measure employee growth and skills
  • Notified supervisors of overarching customer and team member concerns
  • Recommended changes in working conditions and equipment to increase business unit and team efficiency

Tool Room Attendant

US Army
03.2018 - 04.2019
  • Placed and arranged items and packages on pallets for transport
  • Met financial goals by adhering to production and delivery deadlines
  • Secured stacks of packages on machines to prevent movement and damage
  • Inspected product load for accuracy and safely moved it around warehouse and facility to ensure timely and complete delivery
  • Established strong relationships with vendors, negotiating favorable terms for purchasing new equipment and replacement parts.

Education

High School Diploma -

RIVERDALE HIGHSCHOOL
riverdale, CA
05.2016

Skills

  • Strong verbal and written communication
  • Administrative skills
  • Shift leadership
  • Project coordination
  • Efficient multitasking
  • Efficient at acquiring new skills
  • Flexible problem-solving
  • Team encouragement
  • Workplace safety
  • Quality control

Certification

  • AH-64D Armament/ Electrical/ Avionic Systems Repairer
  • Electric Circuits Laboratory
  • Electricity Basics
  • Industrial Safety
  • Full face respirator qualified
  • Customer site Way of Working
  • EHS Fundamentals
  • Confined space
  • Holo lens certified

Timeline

Shift Lead

Asml Us
11.2024 - Current

Upgrade Install and Relocation Engineer

Asml Us
10.2022 - Current

Heavy Vehicle Driver

US Army
05.2021 - 04.2022

Team Leader

US Army
10.2020 - 07.2021

Forklift Operator

US Army
01.2020 - 03.2022

Tool Room Attendant

US Army
03.2018 - 04.2019

Aircraft Electrician

US Army
12.2016 - 09.2022

High School Diploma -

RIVERDALE HIGHSCHOOL

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