Summary
Overview
Work History
Education
Skills
BASKETBALL & FITNESS
Languages
Timeline
Generic

EDGAR MENDOZA-NORIEGA

KIA ADVISOR
OLYMPIA,WA

Summary

Knowledgeable, dedicated & solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

7
7
years of professional experience

Work History

KIA SERVICE ADVISOR

HANSON MOTORS
OLYMPIA, WASHINGTON
04.2021 - Current
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Suggested add-on services that would be helpful to customers and improve bottom line.
  • Developed estimates by costing materials, supplies and labor.
  • Maintained high customer satisfaction standards to meet or exceed targets.

HANSON MOTORS LEAD LOT ATTENDANT

HANSON MOTORS
OLYMPIA, WASHINGTON
07.2019 - 08.2021
  • Kept facilities clean, neat and organized to give areas professional and fresh appeal.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Moved cars around lot to increase space efficiency.
  • Parked and retrieved cars according to customer needs.
  • Supervising 5- 6 people to ensure they are all working effectively.

HONDA PARTS DRIVER

CAPITOL CITY HONDA
OLYMPIA, WA
03.2016 - 07.2019
  • Planned routes to maximize efficiency.
  • Delivered marketing materials such as weekly sales flyers.
  • Collected returned items from customer locations.
  • Received and submitted payments from customers.

Education

High School Diploma -

Olympia High School
Olympia, WA
2011

Skills

  • Team Collaboration
  • Efficient and Detail-Oriented
  • Clerical Support
  • Excellent Communication
  • Courteous with Strong Service Mindset
  • Handling Customer Complaints
  • Upselling Products and Services

BASKETBALL & FITNESS

In my spare time I use sports & weight rooms as due to being very health conscious.

Languages

Spanish
Native or Bilingual

Timeline

KIA SERVICE ADVISOR

HANSON MOTORS
04.2021 - Current

HANSON MOTORS LEAD LOT ATTENDANT

HANSON MOTORS
07.2019 - 08.2021

HONDA PARTS DRIVER

CAPITOL CITY HONDA
03.2016 - 07.2019

High School Diploma -

Olympia High School
EDGAR MENDOZA-NORIEGAKIA ADVISOR