Kimberly Cox

• Kia only- service advisor/trainee- typical service advisor duties plus had to train Kia service advisors the “Jim Ellis” way- treat customers very well, greet customers at their vehicle, great customer service techniques

• Sales consultant- greet customers, answer phone calls, present vehicle to customer, determine wants and needs of customer, straighten lot when needed, prepare customer for deal, negotiate with customer
• Service advisor- answer phone calls, greet customers, write vehicles up according to service dept. procedure, walk around vehicle with customer, determine wants and needs, price quote customer with services needed and up sales, communicate with technicians and parts department, team player with other service advisors, cashier

• Service advisor- answer phone calls, write up customers, greet customers, walk around vehicle with customer, determine customers’ wants and needs, price quote services needed and up sales, communicate with technicians and parts department, team player with other advisors, walk customers to the cashier.

• Service advisor- Lincoln brand specific advisor, but wrote up Ford vehicles as well, answered phone calls, wrote vehicles up for service, determined customers needs, price quoted services needed & up sales, scheduled pick up & delivery for Lincoln customers, scheduled appointments, communicated with technicians & parts department, walked customers to the cashier, updated customer on their vehicle

Service advisor- answer phone calls, write up customers, greet customers, walk around vehicle with customer, determine customers’ wants and needs, price quote services needed and up sales, communicate with technicians and parts department, team player with other advisors, walk customers to the cashier.

answer phone calls, greet customers, walk around vehicle with customer, determine customers’ wants and needs, perform sale from start to end, get credit applications, show vehicle customer interested in, follow up if vehicle not sold.

Service advisor- answer phone calls, write up customers, greet customers, walk around vehicle with customer, determine customers’ wants and needs, price quote services needed and up sales, communicate with technicians and parts department, team player with other advisors, walk customers to the cashier.

Service advisor- answer phone calls, write up customers, greet customers, walk around vehicle with customer, determine customers’ wants and needs, price quote services needed and up sales, communicate with technicians and parts department, team player with other advisors, walk customers to the cashier

Service advisor- answer phone calls, write up customers, greet customers, walk around vehicle with customer, determine customers’ wants and needs, price quote services needed and up sales, communicate with technicians and parts department, team player with other advisors, walk customers to the cashier